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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Melanie K.
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I didn't know there was going to be a 14.99 handling charge! If I'd i known I would not of ordered, I have a 40.00 limit, from my organization.

Date of experience: July 10, 2014
leslie c.
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July 10, 2014

Date of experience: July 10, 2014
Dianna L.
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July 10, 2014

Date of experience: July 10, 2014
Carrie N.
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July 10, 2014

Date of experience: July 10, 2014
megann T.
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It was difficult to put in promo codes and you cant edit them beofre or after checkout

Date of experience: July 10, 2014
L B.
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I did not see flowers in person but daughter seemed pleased sent picture via I-phone looked colorful could have been larger I sent deluxe.

Date of experience: July 10, 2014
Valerie U.
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Good selection, easy payment process
July 10, 2014

Good selection, easy payment process. The recipient was thrilled with the arrangement.

Date of experience: July 10, 2014
David O.
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The service/handling fee is too high
July 10, 2014

The service/handling fee is too high.

Date of experience: July 10, 2014
Beau J.
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My delivery time was way off as i payed for my delivery to be delivered in the morning and it didnt show up til around 1:40pm. Also be weary of the website. What you see may not be what you get. If you do hsve problems with your order contact them to resolve it as i do believe they are trying to be professional and be a good business to their customers. I dont know if I will use them again as I am still on the fence.

Date of experience: July 9, 2014
LG A.
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July 10, 2014

Date of experience: July 9, 2014
Thomas R.
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You need to include any handling charges up front with the price of the flowers. That $15 charge almost made me go somewhere else.

Date of experience: July 9, 2014
Amanda S.
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July 10, 2014

Date of experience: July 9, 2014
Andy P.
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Great value flowers huge and beautiful
July 10, 2014

Great value flowers huge and beautiful

Date of experience: July 9, 2014
Janet Y.
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I sent the flowers so the above answers are based on the recipients feedback which hasn't been executed but she did say they were pretty. I'm curious to know if they were delivered fresh or boxed. Please advise and God bless you and Jesus loves you!

Date of experience: July 9, 2014
Maureen Q.
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Lovely selection to choose from
July 10, 2014

Lovely selection to choose from

Date of experience: July 9, 2014
Renae H.
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Easy
July 10, 2014

Easy

Date of experience: July 9, 2014
Ava P.
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Your online selection is beautiful and reasonably priced.

Date of experience: July 9, 2014
Kathleen H.
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If the products are as good as the ordering process, I will be a customer for life!

Outcome = One arrangement made it on time - I was told it was beautiful

Second arrangement was not delivered at all - Multiple attempts to contact the company were made to find out what the status was without a satisfactory answer - Finally flowers were received 3 days late, but I was told by the recipient that they were beautiful.

Date of experience: July 9, 2014
Angel L.
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So far it has been a pleasant shopping experience.

Date of experience: July 9, 2014
Graham Q.
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Ordering from this site was quick and simple, ordering from another stat, and having a small problem the customer services team and the guy delivering did a fantastic job on delivering the flowers. Can't fault the customer service from this company, would I use again? Yes. Would I recommend this company? Yes.

Date of experience: July 9, 2014