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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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RJ M.
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July 12, 2014

Date of experience: July 12, 2014
Janae S.
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July 12, 2014

Date of experience: July 12, 2014
Louise M.
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Easy payment, reasonable prices
July 12, 2014

Easy payment, reasonable prices

Date of experience: July 12, 2014
natasha F.
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July 12, 2014

Date of experience: July 12, 2014
Marta R.
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July 12, 2014

Date of experience: July 12, 2014
Melissa H.
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Ended up more expensive than I anticipated, I hope the flowers are worth the price.

Date of experience: July 12, 2014
Carmen R.
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I have made several purchases over the years from this site. Flowers have always been beautiful. Thank you

Date of experience: July 12, 2014
Mr C.
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Lets see if you deliver on time this go round before you get a better rating from me.

According to the above. The flowers were late getting there and then they were substituted. But what I like about it this time was that you called to informed me of the delivery, and the substitution was appropriate. Thank you for your valued response this time. I will try to purchase from you again.

Date of experience: July 12, 2014
Mary A.
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Excellent selection, user friendly site, fair prices.

Date of experience: July 12, 2014
Dorothy A.
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Have ordered flowers from you many times...
July 12, 2014

Have ordered flowers from you many times...Always more than satisfied. Thank you for your attention to detail and professional service.

Date of experience: July 12, 2014
Guy J.
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I had a problem and they got right back to me
July 12, 2014

I had a problem and they got right back to me. When does that ever happen?

Date of experience: July 12, 2014
Dave B.
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Much eaiser than 1-800-flower's thank you very much!

Date of experience: July 12, 2014
Miles P.
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Provided a good selection with ease of site use. I look forward to hearing the results of your service.

Date of experience: July 12, 2014
Erica P.
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GREAT, LOVE IT!
July 12, 2014

GREAT, LOVE IT! :D

Date of experience: July 12, 2014
Timothy B.
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Just like every other online flower shop, there is always a hidden handling fee that you don't know about until you get to the end of your order. The amazing deal you think you are getting quickly gets another $15 tacked on. Quite disappointing. Other than that, the products and starting prices seem very good. It also appears that after your first order, you will get discounts on all additional orders. If that is true, I will be probably be giving higher ratings for all future orders.

Date of experience: July 12, 2014
Kimberly H.
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July 12, 2014

Date of experience: July 12, 2014
Maeve H.
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July 12, 2014

Date of experience: July 12, 2014
Bradley H.
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The flowers looked good on the web site
July 12, 2014

The flowers looked good on the web site. As delivered, my mom was thrilled with all the colors and scents from the terrific variety in the arrangement (completely determined by the florist in my selection). I was, however, somewhat disappointed in two things. First was the initial price of $40 for something originally selling for $23. Since I delayed my purchase while looking at the competition, after a while they sent an email offering it for $30 (including shipping) which I was happy to accept. Secondly, they delivered the flowers around 9:30 pm on the correct date. While they didnâ

Date of experience: July 11, 2014
Arthur T.
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July 12, 2014

Date of experience: July 11, 2014
David S.
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July 12, 2014

Date of experience: July 11, 2014