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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Grace P.
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July 14, 2014

Date of experience: July 14, 2014
Bernard F.
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Easy service to use and delivery was as stated. Will consider using them again in the future.

Date of experience: July 14, 2014
justin b.
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I'm not too savy on how to redeem discounts, i thought it was a bit more expense than i expected

Date of experience: July 14, 2014
Tejal V.
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Total cost is not made clear upfront
July 14, 2014

Total cost is not made clear upfront. Service and handling fee is added after the credit card info is collected.
You have same day delivery blaring all over your website, but no mention of the additional fee for same day service.
I would not recommend to my friends, and if I did I would warn them of your bad business practices.
Let me be clear; I do not have problem paying the fees provided they are disclosed upfront.

Date of experience: July 14, 2014
Amina c.
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Every time I order from this site they end up increasing the price of the bouquet and revealing the true price only at payment page. I picked the "regular" bouquet his time and yet at the payment page instead of the quoted 27$ it said 34$ and I wasn't given the choice to go back and edit the product again. Very frustrating!

Date of experience: July 14, 2014
Margaret E.
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I ordered flowers for a dear friend who celebrated her 91st birthday yesterday. She called me crying as she was so thrilled and happy with her arrangement roses in a lovely vase and a teddy bear which she adored...plus the thought that went along with it. They did a lovely job. Fast, friendly and courteous. Many thanks for making her day...and mine too

Date of experience: July 14, 2014
charlotte m.
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I truely love them so very very pretty & Summery!

Date of experience: July 14, 2014
Frank F.
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Looked amazing and great customer service
July 14, 2014

Looked amazing and great customer service

Date of experience: July 14, 2014
Jospeh E.
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Thanks for a great product and job!
July 14, 2014

Thanks for a great product and job! I will be back!

Date of experience: July 14, 2014
James E.
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July 14, 2014

Date of experience: July 14, 2014
Sue K.
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July 14, 2014

Date of experience: July 14, 2014
MS A.
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I was surprised by the additional delivery and tax charges - they should be noted BEFORE the final confirmation. I thought I was getting a better discount...

Date of experience: July 14, 2014
Teresa U.
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July 14, 2014

Date of experience: July 14, 2014
Joshua G.
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July 14, 2014

Date of experience: July 14, 2014
Lisa S.
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July 14, 2014

Date of experience: July 14, 2014
roberto g.
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Didn't mention handling price
July 14, 2014

Didn't mention handling price

Date of experience: July 14, 2014
Fran V.
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July 14, 2014

Date of experience: July 14, 2014
Jill Q.
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Not as expensive as other sites and very nice product selections!

Date of experience: July 14, 2014
teresa T.
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Perhaps I missed the information, but I didn't see the service and taxes charges until check out -- making the entire cost about 30% more than I had budgeted.

Date of experience: July 14, 2014
Gail L.
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Easy ordering
July 14, 2014

Easy ordering. Everything will be perfect if they arrive today!

The above note was from Friday when they were ordered. Then I received a note stated that they couldn't reach a florist that would delivery them. The not also stated that the order was made with a complimentary upgrade. I'm would just like to know how the upgrade was made since I ordered the biggest arrangement?

Date of experience: July 14, 2014