On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
When on the review order page, I should be able to return to edit my order without going all the way back to the beginning.
Flowers were inexpensive, but after ordering, found out there were hidden charged - $15 for a handling fee with an additional $3 for same-day delivery, totaling an outrageous $18.00 of hidden fees. Really?
Thank You Very Much for not charging delivery charge, it is Greatly Appreciated.
Very easy to shop and love the quick delivery options
Would be nice to see the shipping and handling fee up front, plus the "discount" is very misleading since it is taken away in the end at checkout when you are not a google account customer. Very disappointed in this.
Today is 7/17 - the top part of this was written on 07/15. I am asked again to contact customer service if they didn't contact me. I thought this website was so concerned about my satisfaction since according to their website they were going to contact me right after I ordered. Guess not. Ignoring a complaint doesn't make it go away, it actually intensifies the feeling of "I will never order from you guys again". My aunt loved the flowers, I am glad since they were most certainly not on the cheap side. But it still doesn't change the fact that your prices on the website are misleading, the delivery charge is very high, there was a wrong balloon attached to the order and the delivery person returned on their own with the right balloon. Thank you, but NO thank you.
Please verify delivery. Thank you.
Flowers were great. Thank you.
The $15 service and handling fee is a surprise.
Thank you!
Flower arrangement was beautiful, thought delivery fee was a little high.
So far ok, I'll know better after the flowers are delivered.
Flowers have been delivered and my daughter is very pleased. I will not hesitate to use your services again when the need arises, thank you.
Would have liked to know shipping and handling earlier in the ordering process.
Flowers were fresh, bright and beautiful. Thank you so much!
Good deals quick delivery
Very satisfied!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members