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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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deb l.
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I had picked the 31.99 arrangment but at the end the 39.99 one came up. I don't like stuff like that.

Date of experience: July 20, 2014
Michael H.
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Very good
July 20, 2014

Very good

Date of experience: July 20, 2014
tracy b.
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I really appreciate the follow up and the discount that you gave to me at this time of my need and I will use your service again
I was not there when the planter was delivered but I do know it was there on time and one of the family members commented on it and also ask if she could take it home with her she also sent me a picture which it was lovely great size and very attractive I am well pleased that in my time of need your company was there Thank you again and I will use your services again hopefully for a happier occasion

Date of experience: July 20, 2014
Kathy G.
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BEAUTIFUL FLOWERS...
July 20, 2014

BEAUTIFUL FLOWERS...EASY TO ORDER AND WONDERFUL TO RECEIVE!

Date of experience: July 20, 2014
Terra E.
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July 20, 2014

Date of experience: July 20, 2014
Steve C.
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Received email Saturday the 19th at 8:30am my flowers had been delivered. I was home at the time and nothing arrived. Not sure why an email was sent with that type information. Called your 800 number and the young lady who answered straightened everything out. She gave great customer service and even made sure the flowers were on the front porch if we were not home. If it wasn't for her you ratings would be lower.

Date of experience: July 20, 2014
Renae h.
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All 5 stars rating-outstanding and very easy to understand.

Date of experience: July 19, 2014
michelle c.
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July 20, 2014

Date of experience: July 19, 2014
Daniil T.
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This service is very good
July 20, 2014

This service is very good. I have made an order from Kazakhstan, and there was not any problem. Flowers have been delivered in time and really surprised my girlfriend.

Date of experience: July 19, 2014
Maria n.
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July 20, 2014

Date of experience: July 19, 2014
Lisa K.
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So, has been just fine
July 20, 2014

So, has been just fine. Will see what flowers are like when delivered., flowers arrived very promptly and were nice.

Date of experience: July 19, 2014
Katherine M.
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July 20, 2014

Date of experience: July 19, 2014
Kristy K.
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Item was better than expected!
July 20, 2014

Item was better than expected!

Date of experience: July 19, 2014
Robert W.
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Your website is easy to navigate and all delivery times & costs are easily found. Beyond that, the bouquet was a little smaller than expected, though beautiful.

Date of experience: July 19, 2014
Heather N.
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Super easy
July 20, 2014

Super easy - love that paypal is a payment option - customer service called to let me know one if the flowers was unavailable but replaced with another color

Date of experience: July 19, 2014
Caryl C.
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The recipient did not get the plant food packet to preserve the flowers. However, I was told they were a good quality of flowers.

Date of experience: July 19, 2014
Donna S.
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July 19, 2014

Date of experience: July 19, 2014
Kishshana T.
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I was surprised by the handling charge
July 19, 2014

I was surprised by the handling charge. It made it as expensive as other sites.

Date of experience: July 19, 2014
Karen S.
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The site is easy to manuever
July 19, 2014

The site is easy to manuever. The product seems fresh and presentable. The is the first time I have used your service.

Date of experience: July 19, 2014
Pauline J.
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July 19, 2014

Date of experience: July 19, 2014