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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Susan V.
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Always a pleasure
July 24, 2014

Always a pleasure

Date of experience: July 24, 2014
Nyasha K.
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If it hadn't been for the service and handling fee discount, I wouldn't have gotten the flowers. The flowers are an amazing deal, but the $15 service free is ridiculous.

Date of experience: July 24, 2014
Gaius C.
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Placing an order was quick and easy
July 24, 2014

Placing an order was quick and easy. The service and handling fee caught me off guard but otherwise, the pricing was fair and easy to understand. Unfortunately, I was disappointed in the arrangement that was delivered. I paid for the middle sized arrangment and there were only 4 roses in it and a few other various items. To me, it seemed that I was sent the basic arrangement vs. the middle arrangement. The pictures on the site now seem very misleading. I hope this can be changed to reflect reality in the future.

Date of experience: July 24, 2014
VernaGladstone C.
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Easy to do if delivery service is prompt
July 24, 2014

Easy to do if delivery service is prompt.

Date of experience: July 24, 2014
arlene S.
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July 24, 2014

Date of experience: July 24, 2014
Barb D.
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July 24, 2014

Date of experience: July 24, 2014
Susan S.
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When looking to place flowers for someone in another country, you want reliable service! I tried to use two other florist websites before going to yours and neither worked! It was a waste of my time and very frustrating to say the least. Yours was easy as pie and it worked fantastic! Even when you could not deliver that day, you made up for it by offering a free upgrade. Obviously the customer comes first with you! Thank you for your excellent service!

Date of experience: July 24, 2014
Diana H.
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Nice selection with reasonable prices
July 24, 2014

Nice selection with reasonable prices. Arrived when promised. Customer Service was very friendly and helpful.

Date of experience: July 24, 2014
robin w.
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The flowers were delivered late because the driver said he could not find the address of 94 Stanley Street.

Date of experience: July 24, 2014
SHEILLA S.
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July 24, 2014

Date of experience: July 24, 2014
Anthony C.
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EXCELLENT!
July 24, 2014

EXCELLENT!

Date of experience: July 24, 2014
pat n.
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July 24, 2014

Date of experience: July 24, 2014
Jacqueline I.
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Quick and easy and simple
July 24, 2014

Quick and easy and simple

Date of experience: July 24, 2014
VCMontes H.
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It was very easy...
July 24, 2014

It was very easy...now as long as the flowers do get there as promised tomorrow...the "high handling fee" will be well worth it.
Thank you.
After delivery notes...
My aunt called us crying to thank us. Delivery was very prompt. Thank you. To have made this service 100% perfect would have just taken an emailed picture of exactly what was delivered to aunt... would have been great. I will use this service again and recommend you all also. I have ordered out of town flowers before and it was a nightmare. But this was easy online and delivered early the next day. Highly impressive. Thank you again. Vcm

Date of experience: July 24, 2014
Linda S.
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Very fast delivery
July 24, 2014

Very fast delivery. My daughter was very pleased with the product.

Date of experience: July 24, 2014
Pamela T.
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Easy and many designs available
July 24, 2014

Easy and many designs available. Thank you, good job..

Date of experience: July 24, 2014
Bryan B.
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Pretty steep service fee
July 24, 2014

Pretty steep service fee. The flowers came with only the daisies and no filler like babies breath etc. It looked very bare when in comparison to the image on the site.

Date of experience: July 24, 2014
Jack R.
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It's OK
July 24, 2014

It's OK. I was shocked to see a $15 service fee added to my $20 flowers, so I aborted, but then you sent an email waiving the fee. Hmmm. Odd, like you are seeing if I'm willing to pay extra. -post delivery: My mother said the flowers are beautiful and they sound better than I expected.

Date of experience: July 24, 2014
Denise A.
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Everything was like I expected except my balloon said Happy Anniversary instead of Happy birthday!

Date of experience: July 24, 2014
Christina G.
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July 24, 2014

Date of experience: July 24, 2014