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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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sarahstendahl L.
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The flowers were not all that great
August 13, 2014

The flowers were not all that great- there were 6 different flowers and so w greenery. Not a very cohesive look- looked thrown together with whatever cheap flowers were left over.

Date of experience: August 13, 2014
Janelle W.
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August 13, 2014

Date of experience: August 13, 2014
Harriet W.
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These pretty flowers were received as promised, on the same day I ordered them. The real stars here are the customer service people: They are exceptional! They addressed all my concerns promptly and to my satisfaction. Well done! I'll be ordering again!

Date of experience: August 13, 2014
Mandeep S.
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August 13, 2014

Date of experience: August 13, 2014
Jennifer B.
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August 13, 2014

Date of experience: August 13, 2014
Richard G.
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August 13, 2014

Date of experience: August 13, 2014
patricia g.
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Quick and easy!
August 13, 2014

Quick and easy! Love your site...love your products!

Date of experience: August 13, 2014
CharlesB M.
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Flowers arrived looking dry and ready to die
August 13, 2014

Flowers arrived looking dry and ready to die.

Date of experience: August 13, 2014
Adriana B.
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Shopping experience ok
August 13, 2014

Shopping experience ok. I HOPE the flowers are nice. Seems like a lot of money at the end of the purchase! When I called customer service I explained that the flowers received were not anywhere what I expected for the amount charged. The person taking my call was rushed and did not want to hear my explanation... she merely stated she would credit my American Express card 20%. Well, again I felt as I was getting poor service! She should have credited 50% (minimally). I could have purchased better flowers at Costco for $14.99. FRUSTRATED!

Date of experience: August 13, 2014
AMANDA L.
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WEBSITE WAS EASY TO USE, ONCE I SEE THE FLOWERS I WILL KNOW IF I WILL BE USING THIS AGAIN.

Date of experience: August 13, 2014
Stacy L.
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I think the handling charges should be written into the price.

Date of experience: August 13, 2014
Dee X.
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The 10$ off price was a hook and bait deal
August 13, 2014

The 10$ off price was a hook and bait deal. Once you started to use the $10 off price another $14,99 was added for shipping.

Date of experience: August 13, 2014
Tade R.
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She loved it, I never saw it
August 13, 2014

She loved it, I never saw it. I could hardly understand why I didn't get additional discount. The price did not change from the initial price without promotional codes. I ordered anyway

Date of experience: August 13, 2014
stephanie m.
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August 13, 2014

Date of experience: August 13, 2014
Jacob S.
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August 13, 2014

Date of experience: August 13, 2014
Steven P.
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I received the "Order delivered" email 2...
August 13, 2014

I received the "Order delivered" email 2 hours prior to them actually being delivered. Luckily, I didn't say anything to ruin the surprise. The flowers were slightly wilted but by the next day they mostly perked up. They were delivered from across town. I was surprised they weren't delivered from a closer florist.

Date of experience: August 13, 2014
Andrew r.
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A great fast and good service,,very polite
August 13, 2014

A great fast and good service,,very polite

Date of experience: August 13, 2014
Tony J.
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I ordered flowers for my mother and there was a small problem, although with the courtesy of the owner, it was quickly resolved and I was impressed. I plan on shopping with them in the future.
Tony

Date of experience: August 12, 2014
Thadd Y.
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August 13, 2014

Date of experience: August 12, 2014
Gladys N.
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I went on line and ordered them a day ahead and they where delivered on time and they looked fresh and beautiful. Thank you.

Date of experience: August 12, 2014