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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I ordered the tulip delight. Delivery was prompt, however it was the wrong arrangement. It had roses instead of tulips. I emailed customer service only to receive no response. Will not be going through this company again.
I dont like that they gave me the grand total at the end. Shipping prices should be mentioned earlier since I am working with a budget.
I ordered in the morning before the cut off time and my Aunt, who has surgery, did not receive the flowers same day. She received them the next day. I was nervous because she was being released from the hospital the next day and I really wanted the flowers to brighten her hospital room. I wish they were delivered on time.
I will let you know later
I didn't know there was a $14.99 service and handling fee. It wasn't revealed until the very last page. I think that is sneaky even if there is a $10 discount. I believe integrity driven would be to show it at the beginning.
So I thought I was paying $19.99 plus maybe $5-8 shipping but the order was near $50 when I was done. I paid for early morning delivery and it was received in the late afternoon. I did get a credit for the $5 I paid extra for morning delivery but I would have rather had it delivered in the morning. It would have made a huge difference to the person I was sending it to in helping with the work day rather than get it at the end of the work day. That's what we pay for...it would have been nice to have gotten my money back or more credit towards the purchase a future order rather than my $5 back. That does not make up for the loss of time and I would not have ordered them, had I known they could not be delivered in the morning. Very disappointed. A restaurant does better service. When they get your order wrong, they do not take $5 off, they credit or or replace it. To bad, it isn't the case here.
Great service. I will come back to shop again. Thank you.
Great service! Really live up to what they say.
Easy to make choices. Lovely flowers. Easy to place order. And they were delivered very quickly.
It didn't look like the picture, but it was fine.
Please state somewhere that ebates is a coupon code and cannot be combined with other offers. The discounts you offer are fabulous, however, I had to go through checkout 3 times to make sure I was paying what I wanted.
It was fine. I didn't love the wrote count limit both on the message and in the address (I needed more characters for the name of the building) but other than that it's cool. The price was right.
You guys are also really obsessive about following up. I've received so many emails from you (at least 4) in 24 hours and it's exhausting. I'm only responding because I was dissatisfied with the quality of the flowers which I already expressed in a customer response email that was sent to me earlier and because you are sending me too many emails and I'm getting annoyed. Plus I'm kind of off this week so I have the time.
Less fees would be nice!
I got the email about free shipping but it lost all of the address information I was working on. It was kind of a pain to retype it.
I like everything about your site.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members