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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jade D.
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Wasn't impressed with the arrangement I sent to my friend. Really expected beautiful flowers for my best friend since she got brain surgery, they looked a bit old when she received them. She was totally satisfied so I guess that's all that matters but I just expected them to look a little more fresh.

Date of experience: August 26, 2014
Melissa B.
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Mom seemed pleased
August 26, 2014

Mom seemed pleased. Good job! :)

Date of experience: August 26, 2014
Alec S.
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August 26, 2014

Date of experience: August 26, 2014
Nancy W.
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IT would be helpful to see the delivery charges up front rather than after all the billing information is input.

Date of experience: August 26, 2014
Denise S.
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August 26, 2014

Date of experience: August 26, 2014
Anisa J.
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August 26, 2014

Date of experience: August 26, 2014
Chris K.
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August 26, 2014

Date of experience: August 26, 2014
Monika M.
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Super easy to use and you deliver on Sundays!
August 26, 2014

Super easy to use and you deliver on Sundays!

Date of experience: August 26, 2014
Brynn W.
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August 26, 2014

Date of experience: August 26, 2014
Helen H.
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Excellent shopping experience
August 26, 2014

Excellent shopping experience. I will always order from you. I esp. Like the update that my order have been delivered, that special touch does not make me wonder if my flowers have been delivered. Keep up the great job. Thank you.

Date of experience: August 26, 2014
Danielle R.
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Very straight forward and easy to use!
August 26, 2014

Very straight forward and easy to use!

Date of experience: August 26, 2014
Cyndey E.
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Easy
August 26, 2014

Easy - inspiring arrangements - the arrangement delivered was as beautiful as this picture.

Date of experience: August 26, 2014
amy U.
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August 26, 2014

Date of experience: August 26, 2014
Julie G.
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August 26, 2014

Date of experience: August 26, 2014
Chris M.
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Would be nice to be told about service charges before getting to checkout.

Date of experience: August 26, 2014
Anthony G.
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She absolutely loved everything I got her!
August 26, 2014

She absolutely loved everything I got her! Same day service for only 2.99! I'll definitely be ordering from you guys for her birthday in September!

Date of experience: August 26, 2014
Deborah R.
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Quick, easy and efficient, and a good selection of flowers and bouquets. Will use this service again for all floral deliveries.

Date of experience: August 26, 2014
Mary M.
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August 26, 2014

Date of experience: August 25, 2014
Kim B.
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You should tell about the delivery fee BEFORE I go through all the trouble of ordering and filling out info. Delivery should be included in the price or not charged at all.

After seeing the actual product that was delivered, I am even more angry than before. The flowers looked AWFUL! They were sparse and half wilted, and they used the cheapest they had. I expected a much prettier array of flowers. They weren't even arranged nicely, just shoved into the vase in bunches.

Date of experience: August 25, 2014
Jeff J.
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Easy to follow steps and web design is very pleasing to the eye.

Date of experience: August 25, 2014