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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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ashley Q.
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It wasn't what I ordered but it was cute
September 5, 2014

It wasn't what I ordered but it was cute. Probably won't use this service again.

Date of experience: September 5, 2014
Kate C.
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September 5, 2014

Date of experience: September 5, 2014
Bea D.
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September 5, 2014

Date of experience: September 5, 2014
Amy M.
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Liked shopping experience and recipient said fruit basket looked and tasted good.

Date of experience: September 5, 2014
kim I.
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September 5, 2014

Date of experience: September 5, 2014
Jason D.
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Wonderful experience!
September 5, 2014

Wonderful experience! I would buy from again.

Date of experience: September 5, 2014
Kari K.
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September 5, 2014

Date of experience: September 5, 2014
Pius T.
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The real product deleivered was only marginally close to pictures of the product on the website. Maybe you should show photographs of each size of the finished product.

Date of experience: September 5, 2014
maria c.
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September 5, 2014

Date of experience: September 5, 2014
Lisa H.
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For some reason, the new Orleans florists always have an excuse as to why they can't do same day delivery, but this time your customer service people called me immediately and I explained that the patient was in a room and able to receive flowers. They immediately got back on the phone with the local florist and made it happen! Awesome job! I will only use your company in the future!

Date of experience: September 5, 2014
Sean T.
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Ordering was easy..
September 5, 2014

Ordering was easy.just so the item is what it looks like I'm getting!

Date of experience: September 5, 2014
Anna J.
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September 5, 2014

Date of experience: September 5, 2014
Aracelis T.
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September 5, 2014

Date of experience: September 5, 2014
Kristine Z.
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September 5, 2014

Date of experience: September 5, 2014
April L.
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I would have liked to see the Delivery Charge prior to checkout but I figured that was the extra money. However, I didn't get to actually review the order prior to saying OK to it. The delivery charge made it practically double what we were thinking.

Date of experience: September 5, 2014
Ashley M.
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I was completely satisfied with my order and timely delivery. However, was not satisfied with the multiple e-mails that have followed since delivery.

Date of experience: September 5, 2014
Linda L.
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I found that it was difficult to handle the order for a funeral. The card would not allow me to put more than one name. Please make sure that the names are handled correctly on the card. There were three families together for this order.

When I checked at the funeral home the names were correct. It still would help the web site handled the funerals and hospitals in a different manner than a regular order (say for a birthday.)
Linda

Date of experience: September 5, 2014
sara P.
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Looked nothing like what I ordered
September 5, 2014

Looked nothing like what I ordered.

Date of experience: September 5, 2014
paul m.
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Only issue i have is that i have earned a credit but online doesn't seem to have a field to allow me to redeem it.

Date of experience: September 5, 2014
Marley W.
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Pros: User friendly website, fantastic same day delivery time.

Cons: Flowers were not exactly like the product pictured on line. Different flowers were used/substituted.
There are two different service charges for "same day" delivery which are only shown during the check out process.

Date of experience: September 5, 2014