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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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It would have been better to waive the $14.99 fee from the get go.
Not impressed at all. Feel as if I was overcharged for the quality/quantity of flowers I received. Decided to upsize to the medium size when ordering and I feel as if I received a small or even extra small.
Sister got the flowers, she said they were beautiful. Fromyouflowers.com customer service went out of their way to make sure we were satisfied with our order and we were kept informed of any changes in the order. Including things like adding a color to the arrangement and upgrading the flowers within it.
Didn't realize there was a handling fee of $15. Would have shopped local had I known.
Lower the cost of the shipping. I would send more flowers. $14.99 is really pricey.
Sent flowers and a teddy bear to my granddaughter. Although I didn't actually see them she was thrilled. They were delivered on time and apparently were a big hit.
Your extra fee seems
'high'
They could t deli we on the day that I asked, my daughter's bday like they said, but did deliver it the same day I ordered it instead. I was slightly disappointed, but my daughter's reaction made me cry! She absolutely lived them!
Beautiful selections, and a discount too!
I sent flowers because my friends father in law passed away and they looked wilted and almost dead from the picture she sent. I've ordered flowers online many times but this was my first time on this site. I'm disappointed and won't order flowers from your company again!
I used this site for the first time to order flowers for the service for the mother of a friend of more than 40 years. I wanted to make sure they were really nice. My friend said the arrangement was massive and gorgeous. It made me feel a little better that she liked the flowers for her Mom since I could not be there. I did not have a lot of time because I ordered the flowers on Saturday evening for a Monday 2PM service. They were delivered fresh and on time.
It was great to be able to order the flowers from my iPhone. What was not great, is that the flowers were delivered two days later than original expected. I had requested same day delivery on Saturday and they were delivered on Monday. We did receive a call from customer service on Monday apologizing for the error; but we were still very disappointed. Same day delivery was the reason we chose to use your service as opposed to our regular flower delivery service. Had it worked, you would have replaced our usual provider. Since it did not, you will not.
Very good service and great products was a little concerned on time but they did what was expected perfect thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members