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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jared J.
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Much better experience then some of your competitors!

Date of experience: September 11, 2014
christine s.
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September 12, 2014

Date of experience: September 11, 2014
Tricia J.
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September 12, 2014

Date of experience: September 11, 2014
Nate V.
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Good experience, no hassle!
September 12, 2014

Good experience, no hassle!

Date of experience: September 11, 2014
Ms B.
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September 12, 2014

Date of experience: September 11, 2014
Paula H.
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September 12, 2014

Date of experience: September 11, 2014
Heather B.
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**Flowers were delivered a day early
September 12, 2014

**Flowers were delivered a day early. I requested a Wednesday delivery, and they were delivered Tuesday... Some things are nice early, but this was for a certain occasion and I WANTED it delivered the day I requested.**

I don't particularly like the fact that the pictures are of an upgraded deluxe model, while the price is listed as the regular (which they don't even have a picture of). I feel like it's not the best sales practice, and felt somewhat jaded when I got to the purchasing screen. I would be happy to pay whatever prices, just be up front about it and not trying to sucker people into paying more.

Date of experience: September 11, 2014
greg b.
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September 12, 2014

Date of experience: September 11, 2014
Fernando A.
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Not exactly what I expected...
September 12, 2014

Not exactly what I expected... Looks bigger online. "Delux" says it will try to get it to look like the pic online... But it was a lot smaller in person

Date of experience: September 11, 2014
Jayanto B.
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Very good range and easy to use website
September 11, 2014

Very good range and easy to use website. Transparent pricing with no hidden costs that come up as a surprise upon finalisation. Very satisfied so far.

Date of experience: September 11, 2014
nicolas N.
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The total price was a good 20$ more than the listed price which is kind of frustrating. Plus I had my order expidited and it was suppose to arrive before noon and didn't get there till 2 after my gf had already left.

Date of experience: September 11, 2014
suzanne r.
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Easy shopping but price was higher than shown
September 11, 2014

Easy shopping but price was higher than shown

Date of experience: September 11, 2014
Lisa R.
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I tried to place an order yesterday and had trouble with the checkout process kicking me out or taking me back to information I had already given. Very frustrating!
UPDATE: I received an email from FromYouFlowers.com saying they were sorry for the issues I had so I went ahead and ordered and it was not a problem. The flowers were delivered on time and my mom really has been enjoying them. Thank you for your customer service follow up!

Date of experience: September 11, 2014
Terri O.
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Good but the service fee is nuts!
September 11, 2014

Good but the service fee is nuts!

Date of experience: September 11, 2014
Joel V.
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September 11, 2014

Date of experience: September 11, 2014
Claudia S.
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I love Fromyouflowers.com, will definitely shop with you again. However, this time the local florist would not deliver until they got confirmation of the recipient being at home. I didn't provide the recipient's telephone number when I placed the order, because I wanted it to be a surprise, so I provided my number instead-I got 5 phone calls from the local florist asking if the recipient was home before they would go out to deliver, finally I was home to answer their call and I told them it was okay to leave the flowers on the front door if they didn't find anyone home. Needless to say, the flowers didn't get delivered on the promised date, they were delivered the day after.

Date of experience: September 11, 2014
Tanya B.
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Very easy way to make a difficult situation run smoothly!

Date of experience: September 11, 2014
David H.
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September 11, 2014

Date of experience: September 11, 2014
Shavonn R.
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Cant wait to see how flowers turn out
September 11, 2014

Cant wait to see how flowers turn out.

Date of experience: September 11, 2014
Artur N.
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September 11, 2014

Date of experience: September 11, 2014