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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The ease of use was definitely a positive experience.
The only reason I came back was because you dropped the 14.99 delivery charge, Thank You! However the flowers were not delivered on time, and I had to spend the time calling twice to see where they were. They arrived within minutes of my friend leaving the hospital, and I wasn't real happy about that. I do realize that it was the local florist who was delivering, but still falls back on fromyouflowers.com! The flowers were beautiful, and the customer service representatives were very helpful. Overall I give a 3 1/2 stars. Maybe my next experience will be better, I'm sure this doesn't happen every time. Thanks for the gift certificate, it will come in handy.
THIS WORKED WELL FOR ME
They were thirty min lates which stressed me out a little but overall a great experience
I paid an extra fee to get my flowers within four hrs of the time I placed my order. I order at 8 am got my flowers at 5:00.pm. I also order the medium n the one I received look nothing like the picture. The flowers were dying and sad. It was so small. It was an embarrassing present my mother received for her birthday. When I called all they offered me was 30% back in store credit n a 10 dollar gift cards as if I ever plan to make business with the company again. Worst experience I've ever had. 100% dissatisfied. I wouldn't even pay 10$ for the flowers my mother received.
One of the items I ordered did not arrive until we were ready to leave for the cemetery. It was a casket pillow for my mother from her great grandsons. Another item arrived after the time it was supposed to.I was very disappointed.
I think the delivery fees are too high.
The Flower arrangement that was delivered was not the one that I ordered.
It looked different from the photo. The photo showed a lot more roses/flowers than what was received.
Wonderful, I highly recommend this product.
The service/handling fee is hidden until the very end and needs to be revealed upfront.
The interface with PayPal should be after the total has been calculated.
This is way too expensive, especially 14.99 for s&h. I would order from another company but I am out of time. This product had better look exactly like the picture, with stargazer lilies, and be in fresh condition.
My uncle sent a pic of arrangement and tho it looks similar to pic on your site, it appears very small for the price.
I emailed with my complaint and they sent me a 15.00 certificate to utilize at another time. I would have preferred $15.00 credited back to my account.
On the main home screen you advertise that Google Customers save 20% off orders, noting the discount code 1127. When the system automatically applied the discount code to my order, it showed that the original price of $64.99 was discounted to $54.99, which is not 20% -- 20% off of $64.99 is $52.00. Yes, it's "only $3" but still, that's what your ad promised so that's what you should deliver. Additionally, it wasn't until after I finished shopping and found the product I wanted that I learned that you charge a $19.99 shipping charge, irrespective of whether I want delivery next day or next week. Most of your competitors offer free shipping on similarly priced items. I only went forward with the purchase cause I'm pressed for time.
I paid 50 dollars for a birthday flower arrangement and when my daughter sent me a picture it was much smaller than what had been pictured online so I was very disappointed that I had spent 50 $ on such a small arrangement. I really expected more for my money.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members