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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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becky j.
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September 27, 2014

Date of experience: September 26, 2014
ibrahim s.
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Great!
September 27, 2014

Great!

Date of experience: September 26, 2014
Linda T.
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Would rather you display the "regular" arrangements in the photo rather than the upgrade. Other than that, everything was great. Saw the flowers today and they were better than I expected. Very pretty, very fresh. Thank you!

Date of experience: September 26, 2014
jeanne c.
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Easy navigation...
September 27, 2014

Easy navigation...lots of choices.great prices

Date of experience: September 26, 2014
susan v.
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September 27, 2014

Date of experience: September 26, 2014
Gabriela S.
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September 26, 2014

Date of experience: September 26, 2014
ADRIANA R.
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September 26, 2014

Date of experience: September 26, 2014
mary d.
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Very timely delivery!
September 26, 2014

Very timely delivery! No express requested. Thus, $15 a little pricey. Still, very accurate & timely delivery. Thank you!

Date of experience: September 26, 2014
Sarah C.
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I ordered for same day delivery
September 26, 2014

I ordered for same day delivery. I placed the order in the morning and expected it to be delivered that afternoon. I wasn't contacted until late afternoon that the delivery couldn't be made. While I was offered a free upgrade and the refund of one of the same day delivery charges...I was told it would be delivered the next day by 2pm. Thankfully I put the recipient's phone number on the order because the delivery driver contacted him at 4pm to tell him about the delivery and he was stuck in traffic. I then had to call customer service back to confirm it would be delivered the following morning. No compensation was offered for this delivery issue. Then the delivery driver left the order with the office security that evening since the office was closed for the day. Thankfully the security had my husbands email and informed hkm of the arrival. So much for it being a surprise since my husband now knew about something and question of I had sent anything.

Date of experience: September 26, 2014
Tim G.
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Fantastic, quick and reliable!
September 26, 2014

Fantastic, quick and reliable!

Date of experience: September 26, 2014
Brian M.
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September 26, 2014

Date of experience: September 26, 2014
Sally C.
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Wish there were more flowers for younger birthdays
September 26, 2014

Wish there were more flowers for younger birthdays

Date of experience: September 26, 2014
sharrie Z.
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This is a tough rating to give
September 26, 2014

This is a tough rating to give. Customer service has been excellent, and because of this, I am satisfied with this order. The flowers I originally ordered were not delivered even though I received an email sayjng they were. This concerns me because so many don't have an opportunity to follow through with those they send flowers to. Customer service, however, along with amazon (who I used to pay) fixed the situation. I will credit 'fromyouflowers' for trying very hard. But this transaction was frustrating and took up a lot of my time!

Date of experience: September 26, 2014
ofilia C.
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September 26, 2014

Date of experience: September 26, 2014
Janice K.
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September 26, 2014

Date of experience: September 26, 2014
Angellinna W.
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Brilliant
September 26, 2014

Brilliant. Easy to use quick and simple professional online shopping experience. Thank you

Date of experience: September 26, 2014
Joanne B.
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I have never ordered from this site before, but found it to be very easy! Thank you for making it so easy to order something for someone in another state!

I just heard that my order had been delivered. The recipients said it was beautiful! Thank you for making sending a sympathy gift to someone, far away, so easy!

Date of experience: September 26, 2014
Linda m.
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September 26, 2014

Date of experience: September 26, 2014
MJ W.
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They were beautiful and she was very happy!
September 26, 2014

They were beautiful and she was very happy! They were even delivered the evening prior to delivery date.

Date of experience: September 26, 2014
Tracy T.
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September 26, 2014

Date of experience: September 26, 2014