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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Matthew X.
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Delivery was perfect and the flowers (and balloons) were great. Awesome flower delivery service.

Date of experience: October 6, 2014
Yohanka O.
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I was expecting my delivery on time, 4 hours as promise in the website, and the quality of the arrangement was poor and nothing compared with the pictures showed.
Very disappointed for the price. :(

Date of experience: October 6, 2014
Lindsay F.
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$15.00 service and handling?
October 6, 2014

$15.00 service and handling? Whoa. But, the quality of the flowers were fantastic, maybe the best I've ever ordered. Thank you!

Date of experience: October 6, 2014
Mark Z.
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October 6, 2014

Date of experience: October 6, 2014
K D.
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I ordered flowers for my step-mom who had just had surgery. I received an email with a discount of $7 or $10 and I placed an immediate order for my husband at work, and paid for the delivery with in the next 4 hours. That did not happen. I ordered them before 9am central, and around 2:00 I called to check on the status as I didn't see it online. I was put on hold and when she returned to the line, she apologized and said that they had to find another florist but that the flowers would be delivered with in the hour. I requested for the fee that I pay to be refunded back for the 4 hour delivery and she said she would do so. I have not seen that yet. At 3:45, I called because I still had not seen the delivery listed online. I was then told that they would be delivered with in the hour. I said that I was already advised that 2 hours ago, and now my husband is about to leave work. They arranged for my flowers to be send to him at home since they missed the delivery time by 4 hours now. I confirmed my address and they said it would be sent to me shortly. At 5:45 I left to rund one errand close to home and I received a call from the delivery florist who advised that he just dropped them off at my husbands office but by this time, my husband was already home for over an hour. This delivery was disappointing and frustrating.

Date of experience: October 6, 2014
Tina M.
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October 6, 2014

Date of experience: October 6, 2014
phyllis f.
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October 6, 2014

Date of experience: October 6, 2014
Andrea M.
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October 6, 2014

Date of experience: October 6, 2014
Arlene K.
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Easy website to navigate
October 6, 2014

Easy website to navigate. Many choices and different price ranges.
Delivered on a Sunday for my sister's birthday in DC.

Date of experience: October 6, 2014
Carol H.
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Loved the fall colors and over all appearance
October 6, 2014

Loved the fall colors and over all appearance. These were a congratulations gift for my granddaughter and she was absolutely thrilled with the results.

Date of experience: October 6, 2014
Ilya S.
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It was fast and convenient so far
October 6, 2014

It was fast and convenient so far. I hope the delivery will be done as fast as the ordering process

Date of experience: October 6, 2014
Liza C.
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You rock!
October 6, 2014

You rock! Great service, my Granny loved her flowers!

Date of experience: October 6, 2014
Carly B.
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October 6, 2014

Date of experience: October 6, 2014
Barbara M.
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As long as the flowers are delivered on time and look like the picture then everything will be fine. Your website was very easy to maneuver.

Date of experience: October 6, 2014
Fred M.
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They website is easy to navigate
October 6, 2014

They website is easy to navigate. Customer service responds quickly to any concerns.

Date of experience: October 6, 2014
Jessica J.
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October 6, 2014

Date of experience: October 6, 2014
Bernadette V.
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October 6, 2014

Date of experience: October 6, 2014
Pat K.
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October 6, 2014

Date of experience: October 6, 2014
Janis L.
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Very easy, good selection of gifts
October 6, 2014

Very easy, good selection of gifts. Low delivery fee

Date of experience: October 6, 2014
Richard P.
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October 6, 2014

Date of experience: October 6, 2014