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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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nandini B.
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October 9, 2014

Date of experience: October 9, 2014
Sandy H.
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I thought it was a little expensive but the product was nice.

Date of experience: October 9, 2014
J K.
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October 9, 2014

Date of experience: October 9, 2014
heather c.
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A little expensive
October 9, 2014

A little expensive. I didn't like not knowing about the 15 dollar service handling fee until the end although i do understand the price. Also I paid extra for the delivery to be before noon, and at 2pm it had not arrived. I called and spoke to someone and they said the driver should be there soon, but I had to tell them I paid extra an I was dissatisfied before I was offered a refund of the $5. I was also given a store credit of $10, but it appears I was only actually given 12.19 and it expires in two weeks. I don't send flowers often so this credit is no good to me. I wish I could have had it refunded to my credit card. I do not think I will use this website in the future.

Date of experience: October 9, 2014
victoria v.
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October 9, 2014

Date of experience: October 9, 2014
deana m.
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Cost to much with fees
October 9, 2014

Cost to much with fees

Date of experience: October 9, 2014
erin p.
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Nice arrangement for a great price
October 9, 2014

Nice arrangement for a great price. Was not delivered same day as promised.

Date of experience: October 9, 2014
Dom T.
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If you expect to get my business again waiving the expedited fee would be nice. Paying this on top of the delivery fee is ridiculous.

Date of experience: October 9, 2014
AR O.
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Very simple and easy
October 9, 2014

Very simple and easy. The quality is better than my orders with 1800flowers so far. As of delivery dedicated and efficient. A true gem to order from.

Date of experience: October 9, 2014
Brandy G.
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The prices initially quoted are MUCH higher and the service charges are ridiculous

Date of experience: October 9, 2014
David K.
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Employee first day back after major surgery
October 9, 2014

Employee first day back after major surgery. Working half day. Delivery by Noon fine. Delivery 1:30 PM. Product waiting to show affection by all to employee, lost.

Placed personal order today for delivery tomorrow. Will see if you keep corporate order.

Flowers and product are excellent.

Date of experience: October 9, 2014
ALAIN M.
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IT WAS EASY AND FAST
October 9, 2014

IT WAS EASY AND FAST

Date of experience: October 9, 2014
Ben A.
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Flowers were delivered an hour and a half later than the website said (business 9-5pm) Flowers arrived as my wife was locking up the store at 630pm. Fromyouflowers.com did not offer any kind of discount for not meeting their advertised time, only a meek "We are sorry".
I paid ten dollars for a box of chocolates that my wife did not receive. They said they would refund the 10 dollars (we will see as I just called them earlier today). I can tell you I have not received an email from them regarding refunding my money, so I am not confident.

Date of experience: October 9, 2014
Jon L.
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Easy to use reasonably priced paid for expedited shipping arrival before 12 didn't arrive till after 1

Date of experience: October 9, 2014
Candra G.
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October 9, 2014

Date of experience: October 9, 2014
Kim S.
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Simple and easy!
October 9, 2014

Simple and easy! Beautiful selection!

Date of experience: October 9, 2014
Juan F.
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October 9, 2014

Date of experience: October 9, 2014
jo e.
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These were flowers that I sent to my daughter who lives 5 states away and just had surgery on Tuesday. She received the flowers on Wednesday as scheduled and said they are just beautiful. Thank you so much, it made her day and mine.

Date of experience: October 9, 2014
Debbie B.
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This is the 2nd time I've used this site and will definitely use it again. Thank you!

Date of experience: October 9, 2014
Fred G.
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October 9, 2014

Date of experience: October 9, 2014