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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Carmen K.
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October 12, 2014

Date of experience: October 11, 2014
Krystalene S.
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October 12, 2014

Date of experience: October 11, 2014
Ofelia O.
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Fast and easy
October 12, 2014

Fast and easy

Date of experience: October 11, 2014
Erin K.
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October 12, 2014

Date of experience: October 11, 2014
allyson M.
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For the price ($60) and the Prem selection, the flowers were wimpy and embarrassing. I'll pick 1800 flowers next time.

Date of experience: October 11, 2014
tahira Z.
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I used fromyouflowers.com to send flowers to my husband on his birthday and it was the 1st time ever that I usb online service for this purpose and was very relunctant but I was really happy that I did. As these guys did an awesome job. The flower arrangement was awesome and they were fresh and we're hand delivered on time. My husband and the whole office people loved it.
I would recommend them to everyone.It was easyto odrer and very quick service.

Date of experience: October 11, 2014
Ethel K.
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I checked all the boxes on the premise that the flowers were delivered on time and were satisfactory. I have not heard from the recipient who lives in another city.

Date of experience: October 11, 2014
Shashi K.
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Service and handling charges are too high
October 12, 2014

Service and handling charges are too high

Date of experience: October 11, 2014
Irish Q.
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Suprisingly beautiful
October 12, 2014

Suprisingly beautiful

Date of experience: October 11, 2014
Sheryl H.
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October 11, 2014

Date of experience: October 11, 2014
Roger M.
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October 11, 2014

Date of experience: October 11, 2014
Anthony C.
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Experience was great
October 11, 2014

Experience was great

Date of experience: October 11, 2014
Ron B.
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Your website is a little hard to use
October 11, 2014

Your website is a little hard to use. I was disappointed that I ordered the basic flower order and when it came time to check out they had the next price one picked. I tried to change it but it wouldn't change. After trying to place the order 3 times, I just left it. Bummer!

Date of experience: October 11, 2014
Michael L.
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October 11, 2014

Date of experience: October 11, 2014
Peter K.
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October 11, 2014

Date of experience: October 11, 2014
Patti M.
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This is my second time using fromyouflowers
October 11, 2014

This is my second time using fromyouflowers. Fantastic company you won't go wrong!

Date of experience: October 11, 2014
cd H.
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Ordered for same day delivery, but not received same day to meet my daughter's return from hospital. Sent email complaining, and recd apology fairly quickly also saying same day fee would be credited. Recd phone call the next morning, reaffirming credit and free upgrade of the bouquet received. Now I have an email from you saying that the credit is only good for 2 weeks against another purchase. I purchased and confirmed a same day delivery because I could not be there when my daughter was released from hospital, and that didn't happen. Upgrade doesn't compensate for the lack of that. I'll pursue a permanent same day credit separately.

Date of experience: October 11, 2014
Deborah E.
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Very reasonable same day delivery, the recipient was very pleased.

Date of experience: October 11, 2014
Joy T.
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Good variety and ease of shopping made it nice
October 11, 2014

Good variety and ease of shopping made it nice

Date of experience: October 11, 2014
SUE V.
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LOVE THIS WEBSITE...
October 11, 2014

LOVE THIS WEBSITE... Was disappointed to find that my order was not delivered when ordered. However, after contacting the customer service department with my issue, I have had nothing but "top of the line" treatment. The customer service department is outstanding and friendly which made this experience less disappointing in the end...
Thanks for your service and attention to the problems that had occurred.

V/r
Susan Griffin

Date of experience: October 11, 2014