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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Patty S.
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It would be helpful to have a way to edit the message during the review of the order rather than having to go back to the beginning of the process.

I was very disappointed when my mother described the flowers she received for her birthday. It put her in an uncomfortable position having to tell me that they looked like they would be dead within 2 days. When I contacted Customer Service they said they would have a new arrangement sent out. I was also told I would get a credit for my shipping charges. My mother received a new arrangement and she is very pleased. I did not receive my credit for the shipping charges yet. I am hoping it will arrive soon. I would hope I would not have to reach out to the Customer Service Dept. again.

Date of experience: October 15, 2014
chrystal B.
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Like the price and arrangements as shown on the site, wish it was free shipping. I was not satisfied with the arrangement. It was for my pastor for appreciation. The arrangement did not look like the picture, that was on the site. I paid for the deluxe arrangement and it looked like the base arrangement. The arrangement was only some what full on one side. It was not full all the way around, as it looks in the photo. It was flat on the back. The flowers were not bright and vibrant as shown. There were no orange asiatic lilies in the arrangement at all. The purple/burgandy cushion poms were wilted. Just not satisfied with the entire order.

Date of experience: October 15, 2014
medel S.
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The flowers arrived in bad conditions
October 16, 2014

The flowers arrived in bad conditions.

Date of experience: October 15, 2014
April T.
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I always order my flowers from this site and they always turn out perfect and show up on time.

Date of experience: October 15, 2014
Deborah C.
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...
October 16, 2014

Date of experience: October 15, 2014
Richard S.
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I clicked on a NLT 12:30 delivery but it came around 1:30 or 2pm. Not too disappointed, nonetheless, the flowers looked nice with the exception of leaves. Lots of leaves on the rose stems and nothing else. Still it all together looked nice.

Date of experience: October 15, 2014
linda E.
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Thankyou for your speedy delivery
October 16, 2014

Thankyou for your speedy delivery

Date of experience: October 15, 2014
Karen W.
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Just got back from the east coast (visiting family). Wanted a fall arrangement for my cousin and saw your company's advertisement (after going through several others). Really liked what I saw (pictures and prices). She emailed a picture of the arrangement and they are stunning! So glad I went with your company!

Date of experience: October 15, 2014
Cherie G.
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Easy!
October 16, 2014

Easy!

Date of experience: October 15, 2014
Trivia G.
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The flowers were absolutely beautiful, my Grandmother loved them! She said that the delivery man was such a gentleman and even wished her a Happy Birthday! Will definitely order from you again!

Date of experience: October 15, 2014
Dominic B.
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Fast and easy to use this website
October 15, 2014

Fast and easy to use this website

Date of experience: October 15, 2014
Sheila R.
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I was embarrassed and saddened by the arrangement that was sent. I ordered the deluxe arrangement, the arrangement looked nothing like what I ordered

Date of experience: October 15, 2014
Lucy O.
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Very impressed
October 15, 2014

Very impressed. Will definitely use you for future orders.

Date of experience: October 15, 2014
Shannon G.
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October 15, 2014

Date of experience: October 15, 2014
Omar P.
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They were small, over priced and looked poorly arranged. I tried but sorry wont do this again.

Date of experience: October 15, 2014
Christopher H.
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October 15, 2014

Date of experience: October 15, 2014
david g.
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October 15, 2014

Date of experience: October 15, 2014
Glenda D.
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October 15, 2014

Date of experience: October 15, 2014
Sumana H.
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The same day service is awesome
October 15, 2014

The same day service is awesome. I don't have to worry about last minute order anymore. Definitely use them again.

Date of experience: October 15, 2014
Jennifer T.
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When purchasing the bouquet where the florist chooses the flowers it would be nice if there was a list of the types of flowers that might be used (by season).

Date of experience: October 15, 2014