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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Simply Awesome :)
There was a issue the first time I ordered but the issue was taken care of very promptly...I truly like the fact that someone called to help and answer my question.For this reason you will continue receiving my business and the lady loved the flowers every time I've ordered.Thank you and will be ordering again soon..
I've had a terrible experience with 1800flowers. If you get this right, I'll definitely order from you from now on.
Update: The flowers arrived on time, were exactly what I ordered with strawberries. They were perfect! The delivery was just what I hoped for! I will definitely order from you from now on!
I loved the variety of flowers to pick from and they all look so fresh and beautiful! I sure hope this is how they look when they arrive to the recipient.
The picture on the website is extremely misleading from what was actually delivered. I ordered a "sympathy" dish garden expecting an arrangement of at least a small prayer lily, prayer plant, and a palm (in picture). The order arrived with sword plant and philodendron; nothing like the picture. My total bill was just about $50. A lot to pay for what was delivered. I could have put that together for under $10.
After I called customer service a 10% refund was applied to my credit card, but, only an apology from the florist, per the email I received from customer service. I feel the florist NOT fromyouflowers.com is responsible for the lack of quality, especially with a "sympathy" arrangement.
This is a great website with great prices & very fast delivery. Thank you
A good value escalated to high dollars only at checkout time with the addition of some kind of handling charge. That should be posted up front, not at checkout. Probably not doing business with your company again, not because of the cost, but the use of hidden cost till checkout.
14 handling is egregious, esp after i'm paying more to guarentee it's same day and the fee isn't mentioned until the end, which I feel is very unfair and tricky. The sunflowers didn't look that great and i had to call about getting a refund for the expedited delivery because my order wasn't sent in 4 hours, eventhough i paid extra for that guarentee.
So far everything looks good. However the product has not been delivered yet. I will check to be sure the order is the same as described and delivered satisfactorily.
I am a repeat and happy customer!
The order was delivered a day before it was supposed to. It was for a birthday so would rather it have been delivered on the requested date, but not too huge of a deal. I contacted them and they responded within 20 min. And apologized and took care of me. I was very appreciative of their concern for the mishap. I understand things happen in business and the fact they were very professional and concerned about the mistake shows what a good company they are. I will definitely use them in the future and I have been and will continue to recommend them to friends and family.
It's all good $#*!
They offered free shipping, so I went with them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members