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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Gemmy X.
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The handling fee of $14.99 completely negated the value of the promotion that led me to the site.

Date of experience: November 7, 2014
Judi O.
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Quick, easy, and affordable
November 7, 2014

Quick, easy, and affordable

Date of experience: November 7, 2014
Kathy B.
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When the flowers were delivered it was cold
November 7, 2014

When the flowers were delivered it was cold. The flowers were left on the front porch. (My mom was not at home when the flowers were delivered.) They were not wrapped up in anything. I would think the flowers would have been covered with plastic wrap or in a box for protection.

Date of experience: November 7, 2014
Jennifer D.
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November 7, 2014

Date of experience: November 7, 2014
Carolyn P.
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Very easy to order
November 7, 2014

Very easy to order.

The flowers were for a dear friend who is going to be laid up for a while. As soon as she got the flowers she phoned to tell me how GORGEOUS they are and how pleased she was to receive them. She described what kind of flowers were included and the colors. She gushed on and on, and I was delighted! I'm glad for the whole positive experience.

Date of experience: November 7, 2014
Kaisha G.
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Your site is always easy to use and provides a beautiful bouquet of flowers for loved ones in a timely manner.

Date of experience: November 7, 2014
leah e.
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November 7, 2014

Date of experience: November 7, 2014
Donna G.
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Great discounts and selection
November 7, 2014

Great discounts and selection.

Date of experience: November 7, 2014
james l.
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Everything was fine until the $23 for shipping and tax...but then you did it on the last day so it's okay I suppose.

Date of experience: November 7, 2014
Annette P.
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November 7, 2014

Date of experience: November 7, 2014
Morgan H.
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November 7, 2014

Date of experience: November 7, 2014
Beth R.
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Love free delivery
November 7, 2014

Love free delivery

Date of experience: November 7, 2014
Cindi V.
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EVERYTHING WAS GREAT
November 7, 2014

EVERYTHING WAS GREAT

Date of experience: November 7, 2014
Theresa C.
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November 7, 2014

Date of experience: November 7, 2014
James R.
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Paid for express delivery, came late (was reembursed).Colors I requested for my late daughter's birthday rosary weren't arraigned, second set of flowers were almost as bad. I was so disappointed, I have vowed never to use this site again and spread the word thru social media not to use.

Date of experience: November 7, 2014
Vincent F.
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I hardly see my grandmother nowadays because we moved far away many years ago. She's unfortunately had to deal with a lot of loss recently, and we thought she could use a pick-me-up on her birthday to remind her that, even though she's not surrounded by tons of people (though she has caring family nearby that absolutely tend to her as much as they can). So I shopped around, and as a man of modest means, felt overwhelmed. Fortunately, there was a sort of chef's choice option for birthday bouquets here at FromYouFlowers.com, and I picked it more or less on the big "best value" sticker and the pretty sample photo. My aunt, whose hosting her right now, posted pictures on Facebook and there are a bunch of beautiful, healthy fresh-looking high-quality flowers. They're almost as big as my grandma! I thought florists were supposed to be expensive high-markup places, but for what I got it's a deal of the century and there were zero service issues and no additional cost, despite delivering on less than a day's notice.

Date of experience: November 7, 2014
Sandra W.
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Please notify date and time delivered
November 7, 2014

Please notify date and time delivered. I want to confirm the extra $ spent actually happened.
Recipient was delighted and the flowers enjoyed by all in her office.
Thanks for the follow-up by fromyourflowers.com.

Date of experience: November 7, 2014
NANCY Y.
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Your site was a bit misleading because when you click on an arrangement you want, if you don't re-set the "size" of arrangement you want, it defaults to a more expensive one and you don't realize it. This happened to me but as quickly resolved when Customer Service cancelled my first order and I had to go in and re-do it. Then, the arrangement my daughter received didn't look anything like the one on your site. It was still a beautiful arrangement and she was very happy with it so I didn't complain but it is something I will keep in mind if I order again. What is delivered should look like what was purchased otherwise what's the point of letting me pick one?

Date of experience: November 7, 2014
Scar H.
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Kind of expensive for what you get
November 7, 2014

Kind of expensive for what you get.

Date of experience: November 7, 2014
Kirk S.
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Wonderful shopping experience
November 7, 2014

Wonderful shopping experience. Thank you very much.

Date of experience: November 7, 2014