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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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John C.
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I expected the flowers to arrive before 6PM
November 8, 2014

I expected the flowers to arrive before 6PM. They didn't arrive until 6:40.This was very disappointing because my wife had to leave at 6:15 for an appointment and wasn't there to receive them.

Date of experience: November 8, 2014
Mavis B.
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This is the first time I have used this site
November 8, 2014

This is the first time I have used this site. It went quite well to order. However, I asked that the flowers be delivered on Monday, November 3. I received an e-mail on Monday telling me the flowers had been delivered, but my sister, to whom I sent the flowers, told me last night that they had not been delivered until Tuesday afternoon. I sent the flowers for a funeral ( I didn't know the address of the funeral home, so I sent them to my sister's home), and they did not receive the flowers until after they had come back from the funeral on Tuesday. I am very disappointed that they did not receive the flowers to take to the funeral home. My sister said there was a note attached to the flowers that said "must be delivered Monday morning," but that was not done.

Date of experience: November 8, 2014
Emma S.
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...
November 8, 2014

Date of experience: November 8, 2014
michael h.
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Great
November 8, 2014

Great

Date of experience: November 8, 2014
john e.
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Fun and easy
November 8, 2014

Fun and easy

Date of experience: November 8, 2014
erin U.
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...
November 8, 2014

Date of experience: November 8, 2014
David P.
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My original order contained the incorrect plant
November 8, 2014

My original order contained the incorrect plant. Called customer service and they were very helpful in correcting the situation.

Date of experience: November 8, 2014
GERALD D.
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So far everything ran smoothly!
November 8, 2014

So far everything ran smoothly! My sister in law is a teacher & gets home after 4p, I did not take special early delivery on Fri 11/7, will this be delivered after 4 or 5p?

Date of experience: November 8, 2014
Christine H.
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My ordering went well,thank you
November 8, 2014

My ordering went well,thank you

Date of experience: November 8, 2014
Yasmin R.
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So far the experience has been great
November 8, 2014

So far the experience has been great. I hope the flowers are delivered on time and look as beautiful as the picture.
Great! The flowers were beautiful and I received excellent customer service!

Date of experience: November 8, 2014
Vivian C.
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Will use service again -Thanks!
November 8, 2014

Will use service again -Thanks!

Date of experience: November 8, 2014
Michael W.
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...
November 8, 2014

Date of experience: November 7, 2014
Rick C.
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...
November 8, 2014

Date of experience: November 7, 2014
DMR Z.
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The arrangement that my mother received were nothing like what was pictured. Thankfully she liked the arrangement anyway, but it was not what I thought I was paying for. Her favorite flower - the reason for the purchase - was included in the arrangement, and for that reason I was satisfied with my purchase.

Date of experience: November 7, 2014
Pearl B.
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The one complaint was: I could not find the flowers I ordered while at the 'viewing' because there was not a card on them with either my name or the name of the florist. They were the only ones without identification, but I recognized them from seeing them in your ad when I ordered them.

Date of experience: November 7, 2014
Matt R.
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Wish discounts were easier to find and use
November 8, 2014

Wish discounts were easier to find and use.

Date of experience: November 7, 2014
Greg R.
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So far, so good
November 8, 2014

So far, so good. As long as the delivery goes well, I'll be happy.

Delivery went well, flowers looked great.

Date of experience: November 7, 2014
Nancy T.
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I ordered flowers on Nov
November 8, 2014

I ordered flowers on Nov. 5th to be delivered on Nov 5th. I received a phone call stating there was an issue with delivery however they would upgrade the floral arrangement, call my mother-in-law with apology and have them delivered first thing on Nov. 6th. I agreed to all of that... They did call and apologize on Nov 5th. Nov 6th NOTHING was ever delivered...I called AGAIN and they told me that the florist did not have the flowers I had ordered but they would be there Fri. Nov 7th...My mother-in-law finally received her arrangement on Nov 7th but there was NO upgrade no apology...

Date of experience: November 7, 2014
Sharon V.
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So far, so good--let's hope it is a beautiful arrangement! Is there a way I could see a picture of it from the florist?

Date of experience: November 7, 2014
Sharon P.
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Had a hard time using the coupon I had
November 8, 2014

Had a hard time using the coupon I had. The spot would not let me enter my coupon letters. Had
To keep going out of the sight and logging off and then trying it again. Finally it worked.

Date of experience: November 7, 2014