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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Helen G.
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The surprise in the 'handling' charge
November 17, 2014

The surprise in the 'handling' charge. I hate fees ADDED on to products when you order.

The flowers and balloons were beautiful... still hate the price paid for 'handling' on top of the other prices.

Date of experience: November 16, 2014
Virginia A.
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November 17, 2014

Date of experience: November 16, 2014
Suede G.
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Didn't get the correct bouquet size I paid for
November 17, 2014

Didn't get the correct bouquet size I paid for.

Date of experience: November 16, 2014
Jamie L.
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November 17, 2014

Date of experience: November 16, 2014
Antoinette D.
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November 17, 2014

Date of experience: November 16, 2014
Pretty F.
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I chose the florists' bouquet so they created it and it was absolutely beautiful! However, the card with greeting I chose wasn't that great. It was handwritten with horrible penmanship. Barely legible & my name was spelled wrong. And there was weird #'s scribble in it too. Again, flowers were stunning but I think the card is just as important!

Date of experience: November 16, 2014
Linda W.
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Ordered from my computer I live in West Virginia went to the hospital in Colorado Springs,Co,my granddauther said the flower and other gifts she got where great. Will use them again.

Date of experience: November 16, 2014
Mary E.
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So psyched for next day delivery and gorgeous flowers!

Date of experience: November 16, 2014
Rochelle S.
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November 17, 2014

Date of experience: November 16, 2014
nancy s.
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Prices seem very good, hope all goes well
November 17, 2014

Prices seem very good, hope all goes well

Date of experience: November 16, 2014
Deanna J.
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If the flowers are as I ordered, all is great!
November 17, 2014

If the flowers are as I ordered, all is great!

The most important rating I can contribute, is the recipient of the flowers wanted to know where I ordered them from so she could use them for future orders as well!

Date of experience: November 16, 2014
Jenn C.
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Same day delivery didn't happen
November 17, 2014

Same day delivery didn't happen. Following day it was delivered late to the hospital but I was still charged an express fee. Delivery to my house didn't come and apparently they came but no one was home so they left without leaving the flowers or a note. I had to call to have them re delivered the next day and give instructions to leave the flowers if no one was home. They left them in front my garage instead of on the porch so I wonder if they even went up to the door. I mean, this would be the logical place to leave the flowers. Very dissatisfied.

Date of experience: November 16, 2014
unsatisfied M.
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I ordered premium pkg i received the wks
November 17, 2014

I ordered premium pkg i received the wks. Left overs wilted and not worth what i paid.

Date of experience: November 16, 2014
Vicki L.
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November 17, 2014

Date of experience: November 16, 2014
Elizabeth O.
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November 17, 2014

Date of experience: November 16, 2014
Shaheen K.
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Cool, fast, and the customer service is pretty reliable!

Date of experience: November 16, 2014
Cheryl N.
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Very simple and easy
November 17, 2014

Very simple and easy. I do wish there were a local phone number for allergies etc. Also a notation that using "Smileys" will ruin your message on the card attached.

Date of experience: November 16, 2014
Tabatha U.
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Thanks for offering free shipping...
November 17, 2014

Thanks for offering free shipping...that's what made me purchase from you

Date of experience: November 16, 2014
Catherine H.
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Had just what I needed!
November 16, 2014

Had just what I needed! Order was delivered with a confirmation but can't comment on quality as I did delivery anonymously and haven't heard anything about the order from the recipient

Date of experience: November 16, 2014
Timothy R.
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November 16, 2014

Date of experience: November 16, 2014