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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Fran U.
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Have ordered for years
November 26, 2014

Have ordered for years. Quality is great. If there is a problem, they always correct it.

Date of experience: November 26, 2014
Shanekque L.
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November 26, 2014

Date of experience: November 26, 2014
Dianne G.
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This is the first site of many that followed through with applying no service & delivery fees. Thank you

Date of experience: November 26, 2014
Tina R.
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I love the flowers and I love the fact that you can order them on the spot and have them delivered that day.

Date of experience: November 26, 2014
amy p.
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November 26, 2014

Date of experience: November 26, 2014
Patricia L.
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Flowers are reasonably priced and appear beautifully done.

Date of experience: November 26, 2014
Abigail R.
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I ordered a birthday arrangement for my Mother In-Law to be delivered the following day. I paid the additional fee for delivery by noon which did not happen. Upon contacting customer service I was told it would arrive "sometime today". When I asked if she could estimate a time frame she said "well the florist closes at 6". After advising her of my Mother In-Law's prior commitments for her birthday & that it was why I paid for delivery gauranteed before noon, the customer service rep just stated "we can refund you $4.99"...

At 7:20 p.m. she received 3 yellow roses & 1 lily...Absolutely displeased with the arrangement & service, after spending $50 really to only be inconvenienced & told we can refund you $4.99, felt so insulting.

Will NEVER use this service again nor would I recommend such poor quality to anyone.

Date of experience: November 26, 2014
Edna I.
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Easy to place but don't knowe yet about delivery speed
Receiver like it and said it was a nice gesture!
Great service!

Date of experience: November 26, 2014
Felicia B.
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The experience was nice, the product received was not what I expected. I chose the heart sympathy basket which showed three different options. I chose the larger of the three, however what arrived looked like the mid-size basket, not sure what happened.

Date of experience: November 26, 2014
Sarah C.
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I wish the shipping were cheaper
November 26, 2014

I wish the shipping were cheaper. However, the arrangement was beautiful according to it's 101 yr old recipient, and the delivery people took extra care to make sure the glowers were properly delivered to a very elderly lady.

Date of experience: November 26, 2014
peggy R.
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Beautiful plant!
November 26, 2014

Beautiful plant! Perfect!

Date of experience: November 26, 2014
Alexis W.
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Happy with products
November 26, 2014

Happy with products

Date of experience: November 26, 2014
Casey N.
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November 26, 2014

Date of experience: November 26, 2014
Linda T.
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Very easy website...
November 26, 2014

Very easy website...will use again...waiting to see a pic of finished order from my recipient. Not quite the same as pic on web site...no blue flowers...for a boy and no polka-dot ribbon.

Date of experience: November 26, 2014
Briana T.
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November 26, 2014

Date of experience: November 26, 2014
Martha T.
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Very easy and efficient
November 26, 2014

Very easy and efficient. I would like to see the items in the basket listed though.

Date of experience: November 26, 2014
Stacey B.
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November 26, 2014

Date of experience: November 26, 2014
cheri o.
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Nice Bouquet
November 26, 2014

Nice Bouquet - small, but nice.

Date of experience: November 26, 2014
Joanna S.
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November 26, 2014

Date of experience: November 26, 2014
Valerie U.
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Excellent
November 26, 2014

Excellent - easy to navigate and excellent value for international delivery

Date of experience: November 26, 2014