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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I thought the chocolate box would be bigger. Also the delivery was very stressful because it got there after 6 when it said from 9-6 on the email i got from you guys. I tried getting in touch with you because I was scared something had happened and no one answered the phone.
This is the worst business ever. I called for delivery for the next day at 12pm. Paid extra money for this service. Lets just say they didn't make it at all then finally the drunk driver (that's actually how he sounded) called my wife at approximately 4:30 and said I didn't think you would be in the area so I decided not to come... do you want me to bring the flowers tomorrow. What a joke wow says that? Oh ya, a drunk driver. Received a total refund. Please stay away from this fiasco. Last two comments... do your research before you order online and last but not least I do not want to even give this company a star it deserves notta.
None
Flowers wre not dilivered on time over 2 hours past the promised dilivery time
Good prices, easy to use web-site.
Hello,
My Mother received the flowers but I wanted to include a picture that she sent me of what arrived compared to what was ordered. The arrangement we choose was picked because tulips were a main component of the Morning Glow Garden arrangement. The arrangement that she received was roses and other flowers, no tulips. Also, the baskets was a wicker weave basket off the shelf, nothing close a garden basket with handle as expected. I understand that local florists may not have the exact items to match the pictures from your site, but I think that for +$60 that was paid, I am not completely thrilled at what my Mother received given the reasoning we chose that particular arrangement.
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Dear Mr. Pote,
Thank you for contacting From You Flowers. We have received your message expressing your dissatisfaction with the arrangement received. All items are subject to slight substitution according to local availability and season as stated in the product's delivery information on our website. This allows the florist to substitute with a similar container, flowers, color scheme or plant to ensure delivery is made in a timely manner. We sincerely apologize for your disappointment with the substitution made. Therefore, we are issuing you a $20 gift certificate via email to redeem at any time on a future purchase. You will receive this gift certificate within 1-3 business days. We have also informed the delivering florist of the complaint, and they asked that we extend their apologies to you as well.
Thank you and once again, please accept our apologies
Great customer service
Flowers delivered looked NOTHING like picture, save for the sunflower. Furthermore, I paid to upgrade to the "premium" bouquet, which this definitely wasn't. There was nothing added; nothing premium about this arrangement at all. Very disappointed. Will not use this service again.
The arrangement was late. I paid to expedite. That fee was said to be would have be returned. The bear didn't look like it did on the picture.
Easy to use website and great looking flowers!
Quick and easy, although a little pricey. Hope it's worth it!
Flowers did not look anything like that described in the picture when the order first arrived. I received wilted flowers and half of the flowers that were supposed to be in the package weren't even included. This service is no where near as good as proflowers.com. You actually get from them what is pictured. Extremely disappointed with the service. Do not believe all the CBS, and other BS sponsorship.
The flowers were left on the front steps. We live in Southern Oregon, it was very cold outside. Probably not the best idea.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members