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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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You should really include shipping and handling in the price of the flowers. It is deceiving. Luckily, I do not care.
Website was a bit annoying to navigate but I found my way! It's a great site and I absolutely love that it accepts Paypal! Love this site!
I wish there were more options available on last minute orders, there were many items that i wanted and they were not available for the next day!
And customer service was not helpful at all! I had an order that did not go in at the first time so i had to call and they were not helpful at all and a bit rude. So i had to order all over again the same item and write my note again. So that was disappointing!
Good first shopping experience
I wanted to surprise my mom on her birthday with a gift basket. I paid extra to have it delivery before noon. I called at 12:30 and ask the if the flowers had been delivered. The lady on the phone didn't know. I found that weren't delivered until later in the day. I called them and they refunded the expedite fee. The basket my mom received looked nothing like the picture. The picture had grapes in it and chocolate as well as meats, crackers, and cheese. The basket my mom got just has meat, cheese, crackers, and mustard, but no chocolate or grapes. I called customer service the lady said that basket aren't suppose look like the picture and the description says meats, cheese, crackers, and chocolate. I told her I didn't get any chocolate and that I would like a new basket delivered with chocolate. She told me that they could deliver a new basket but it would be the same basket without the chocolate. Then she offered to refunded me 10% since they don't have chocolate. I just took the 10% refund. I will never order from this company again. They are a bunch of pricks. The basket my mom received looked so pitiful.
It was great. But please add all other charges to the selling price and display on page. Thanks
This is the second time I paid extra to have flowers delivered on a certain date and the flowers were not delivered properly either time. The person at customer servic was very helpful, but when the flowers aren't there when you want them, the help after the fact doesn't really do much good. I will never this service again.
Very easy to find what you need
GLAD I WAS ABLE TO HAVE IT DELIVERED SAME DAY. They were not able to deliver it the same day. It was delivered the next day. An upgrade was given plus and apology note to my friend for the late arrival...I was more than pleased. I did not ask for either, it was freely given...
Everything was great except that my order was late one day. Was happy with the overall experience.
The delivery time was great. Wished I would have had confirmation right after delivery instead of having to contact to find out it already was hours later. The flowers were beautiful, however highly overpriced after seeing the size of them. But great quality thou.
I like the variety and creativity of your arrangements
Very happy with the arrangement. Was larger than I expected, and it was delivered quickly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members