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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Steven S.
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I didn't expect to be slammed with a15 "shipping...
December 21, 2014

I didn't expect to be slammed with a15 "shipping and handling" charge after already paying extra for same day delivery, even though your opening page emphasizes same day delivery.

Date of experience: December 21, 2014
kim E.
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I don't like not being told shipping handling fee until the very end. Have not used your service before,I am hoping to be pleased with the product.
I purchased these for my Mum across the country & the arrangement she described to me is not what the picture I ordered looked like. She was pleased, but I specifically wanted what I picked. She also said the greens appeared plastic! We are from New England & I wanted her to have Christmas greens not plastic. I am hoping that she is wrong. ( she is 80)

Date of experience: December 21, 2014
SUSAN U.
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Recipient loved the flowers
December 21, 2014

Recipient loved the flowers. Said they are beautiful. Delivery was on time and I was pleased about that/

Date of experience: December 21, 2014
Patricia W.
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December 21, 2014

Date of experience: December 21, 2014
Jim Q.
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The only thing I did not like was the shipping and handling fees added at the end, this should be shown way before so there are no HIDEN fees.

Date of experience: December 21, 2014
Dre T.
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December 21, 2014

Date of experience: December 21, 2014
Michael D.
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December 21, 2014

Date of experience: December 21, 2014
patricia p.
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My brother in law loved the arrangement
December 21, 2014

My brother in law loved the arrangement. I thought it was a little pricy.

Date of experience: December 20, 2014
Sherri L.
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December 21, 2014

Date of experience: December 20, 2014
lori a.
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I sent these flowers to my mother in Georgia, they arrived late. I paid an extra 4.99 to get the flowers delivered before 12 pm and they arrived between 1 & 2 pm. I didn't want my mom to have to wait all day for this delivery.

Date of experience: December 20, 2014
Carol N.
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Great overall experience with the website and services provided. I would definitely recommend this site to people.

Date of experience: December 20, 2014
doris a.
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December 21, 2014

Date of experience: December 20, 2014
maria Q.
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December 21, 2014

Date of experience: December 20, 2014
ANDRONIKE M.
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The ordering experience and delivery were great
December 21, 2014

The ordering experience and delivery were great. One of the deliver persons for one of the two orders I placed contacted me and was very courteous and professional. The issue I have is that the flowers I ordered and the ones that were delivered looked NOTHING alike. That is a HUGE issue when sending flowers. I was very disappointed. I chose the specific arrangements for their colors and blooms with a certain effect and message in mind, that wasn't achieved with the flowers that were delivered.

Date of experience: December 20, 2014
Steve S.
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December 21, 2014

Date of experience: December 20, 2014
Sherry T.
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Don't know anyone else in Malaysia who would send flowers to someone in the US. But if I come across one that does, I'll recommend you guys...!

Date of experience: December 20, 2014
jane W.
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So far good, flowers arrived and beautiful!
December 21, 2014

So far good, flowers arrived and beautiful!

Date of experience: December 20, 2014
Candice K.
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Awesome to wave shipping!
December 21, 2014

Awesome to wave shipping!

Date of experience: December 20, 2014
Diane Z.
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December 21, 2014

Date of experience: December 20, 2014
Patricia C.
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Your site was easy to use with good pictures and sufficient information to make an informed choice. Thank you

Date of experience: December 20, 2014