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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Gary F.
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Flowers very nice
December 31, 2014

Flowers very nice - vase very low end

Date of experience: December 31, 2014
Daniel Z.
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Although I was credited the early delivery time, I would have really appreciated a more prompt and on-time delivery service. If I were to have future orders, perhaps, I will deter myself from an "early/rush " delivery option. Otherwise, the end result was delivered and replies from customer service were very efficient.

Date of experience: December 31, 2014
Carly K.
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This is not the 1st time I've ordered w/ fromyouflowers and it wont be the last! I love the support and ease of processing. I sent from the US to Paris, France and nice to know it's so easy!

Date of experience: December 31, 2014
Sean M.
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Fast and easy, satisfied thus far
December 31, 2014

Fast and easy, satisfied thus far. Pleased at the effort to resolve the issue with being unable to deliver on time. They were very friendly, and they made up for the mistake by upgrading the bouquet, and refunding the same day fee. Thank you

Date of experience: December 31, 2014
Thayne I.
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I was guaranteed and paid for delivery by noon
December 31, 2014

I was guaranteed and paid for delivery by noon.
It did not happen. Should be refunded that amount and no one has contacted me? I'll probably use someone else next time.

Date of experience: December 31, 2014
brandie T.
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Will definitely recommend your services, have passed your info around the office and to friends/family on facebook. Not only did delivery come same day, and beautifully - an additional order was delivered a couple of days later by mistake, nothing additional was charged, we were asked to simply enjoy the flowers. Amazing service!

Date of experience: December 31, 2014
chris m.
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I paid for the expedited services and it didnt come till 5pm. I will be telling everyone I know not to use your services. Completely ruined the suprise for my gfs birthday.

Date of experience: December 31, 2014
VIC Y.
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...
December 31, 2014

Date of experience: December 31, 2014
john F.
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Paid for before noon service, flowers showed up at 4pm.

Date of experience: December 31, 2014
Karen R.
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December 31, 2014

Date of experience: December 31, 2014
Carole T.
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The choices were great
December 31, 2014

The choices were great. Container height and diameter information would be helpful.

Date of experience: December 31, 2014
Janet E.
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Hope it looks as pretty as the picture
December 31, 2014

Hope it looks as pretty as the picture

Date of experience: December 31, 2014
kenneth b.
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Quick and easy web site
December 31, 2014

Quick and easy web site. The arrangements look beautiful

Date of experience: December 31, 2014
Barbara J.
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The USAA advertisement really got in the way and caused confusion.

Date of experience: December 31, 2014
Philippa P.
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I live in the UK but my son and his wife live in Hawaii so its lovely to be able to send flowers and gifts locally without too much expense. Great service all round and lovely products.
Many thanks

Date of experience: December 31, 2014
Mary H.
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I am very disappointed in the amount of flowers, not as many as pictured on the web sight. It certainly was not worth the money I paid for it. I also ordered a balloon for a baby girl and the one sent was not for a girl. The flowers were not arranged in an attractive manner. I could of bought something nicer at Tops market, like my son in law did.

Date of experience: December 30, 2014
Carrie M.
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Flowers were even better than the picture!
December 31, 2014

Flowers were even better than the picture! Thank you!

Date of experience: December 30, 2014
Lenora W.
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The person I sent the flowers to said they were beautifully wrapped and very, very fresh!

Date of experience: December 30, 2014
Janet M.
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Good selection of arrangements to choose from
December 31, 2014

Good selection of arrangements to choose from

Date of experience: December 30, 2014
Cinda S.
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December 31, 2014

Date of experience: December 30, 2014