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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Mary T.
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The bouquet I ordered couldn't be delivered to my sister that day, so the dear representative called my sister's home to read my message--and told her they would arrive there the next day. My sister has cancer, so she and I were deeply touched by fromyouflowers.com. Plus she loved the flowers!

Date of experience: January 11, 2015
Tamara S.
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It seems good
January 12, 2015

It seems good. I can not say that it is the best until the flowers get to the person. Otherwise everything was very easy. The ordering was fine but since the florist you used did not have the product and you could not get a hold of me it was not delivered. When I did get back to you the customer service was excellent and asked if I wanted them delivered the next day but I said no. They refund my money in a timely fashion and gave me a $15 certificate to use later on. I was satisfied by this and actually will probably use them in the future. I will however call to make sure I will get what I want so this does not happen again.
Thank you Tamara

Date of experience: January 11, 2015
misty k.
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The flowers that I ordered and my sister received were very different. The only similar item was the yellow roses. Nothing as I expected.

Date of experience: January 11, 2015
Guadalupe C.
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I paid the expedited fee to have the delivery before noon. The recipient received the order after noon. After contacting From You Flowers, Customer Service assured me the flowers would be delivered soon and I would be reimbursed the expedited fee. The flowers were delivered within half an hour after the call, the recipient sent me a picture of the flowers and they were lovely (and still fresh 4 days later!) and my account was reimbursed within 2 days. I will definitely order from From You Flowers again.

Date of experience: January 11, 2015
Pam M.
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Well I paid extra for that day delivery and did not recieve it. I called the next day and the rep was very helpful and apoligized for the mess up and assured me the flowers would be delivered that day and they were. So that was great but it would have been better if they had been delivered when they promised to deliver them. That was the main reason I choose your web site to order flowers from was to have them delivered the same day.

Date of experience: January 11, 2015
Marcus R.
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There should be a place to type in special directions for the delivery. Like for a business where to go for the delivery at the address. What entrance door. Etc. It was very cold that day so it might have been the cause of the way the roses looked. It was around 0 degrees that day. They just looked old and started turning brown quickly. Thank you for delivering the flowers for my wife's birthday in such bad weather.

Date of experience: January 11, 2015
tara W.
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...
January 12, 2015

Date of experience: January 11, 2015
bonnie e.
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January 12, 2015

Date of experience: January 11, 2015
Mark H.
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Easy and affordable!
January 12, 2015

Easy and affordable!

Date of experience: January 11, 2015
Kimberly W.
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Paid for them to arrive by 12 pm that didn't happen they gave me back the money for early delivery, it was really important that they arrived before noon, so that was a great disappointment.

Date of experience: January 11, 2015
Margie W.
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Shopping experience was great
January 12, 2015

Shopping experience was great. I was very satisfied with the flowers and the overall service.

Date of experience: January 11, 2015
Alicia L.
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Simple, easy, fast
January 12, 2015

Simple, easy, fast.

Date of experience: January 11, 2015
Paul M.
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I am never happy about the prices of flowers, so take that in stride.

Date of experience: January 11, 2015
Phyllis L.
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Ordering flowers was easy and quick
January 12, 2015

Ordering flowers was easy and quick. However when seeing the flower arrangement that was sent, I was very disappointed in the size and amount of flowers for the money spent. Very dissatisfied with the product as it did not appear to be what was advertised.

Date of experience: January 11, 2015
John I.
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January 12, 2015

Date of experience: January 11, 2015
derek G.
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Easy quick and amazing flowers and customer service

Date of experience: January 11, 2015
Sue I.
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I did not receive notification regarding the confirmation of delivery. I only know they arrived because the person called to tell me and thank me. First time this happened because in prior orders, I had confirmation. Her photo sent to me via text, showed what looked to me like a "regular" size arrangement and I ordered the "deluxe". Nice arrangement; flowers looked fresh; just smaller than I expected since I know what I paid.

Date of experience: January 11, 2015
Shirley Q.
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Very easy to maneuver through
January 12, 2015

Very easy to maneuver through.

Date of experience: January 11, 2015
Verna A.
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January 12, 2015

Date of experience: January 11, 2015
Carolynne T.
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Flowers online look lovely
January 12, 2015

Flowers online look lovely. When I see them tomorrow at the football party I'll let you know what I thought of them in person.
Saw the flowers, big disappointment. I upgraded to get a better arrangement, should have saved my money. I was actually embarrassed to see them, and apologized to the recipient. I could have gone to the grocery store, bought a bunch of flowers for $20 and made the same arrangement.

Date of experience: January 11, 2015