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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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pls E.
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January 15, 2015

Date of experience: January 14, 2015
John W.
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January 15, 2015

Date of experience: January 14, 2015
Darielle Q.
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January 15, 2015

Date of experience: January 14, 2015
Lois W.
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January 15, 2015

Date of experience: January 14, 2015
rebecca B.
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I paid extra for early delivery and it was not delivered on time but several hours later. Customer service did say they are going to refund that portion. It was a very small bouquet not at all what I expected.

Date of experience: January 14, 2015
Alex Y.
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January 15, 2015

Date of experience: January 14, 2015
felix g.
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January 15, 2015

Date of experience: January 14, 2015
Connie H.
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My sister is an artist and loved the flowers that I sent when she was ill. The transaction was effortless for me and took only a few minutes. The flowers arrived the following morning as requested. Thanks very much!

Date of experience: January 14, 2015
Chantel B.
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Mom was thrilled, they were lovely
January 15, 2015

Mom was thrilled, they were lovely.

Date of experience: January 14, 2015
Chuck W.
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Paid for Expedia delivery and called because wasn't delivered when should have been and customer services helped me! Good experience except for delivery time

Date of experience: January 14, 2015
Stacy P.
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This is my first time using this site
January 15, 2015

This is my first time using this site. It was easy and the prices were reasonable; however, the flowers were not delivered on time. I paid an extra $2.99 for them to be delivered same day (Jan 12th) and they were not delivered until the evening of the 13th. I believe my $2.99 should be refunded.

Date of experience: January 14, 2015
DK C.
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Did not receive the flowers, they were sent to someone else, so I don't know if they were satisfactory or not. Based on that, this survey is meaningless.

Date of experience: January 14, 2015
Bonnie D.
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The flower received by my Mother looked like I could have arranged them better. I wasn't too thrilled with the photo my sister sent.

Date of experience: January 14, 2015
steve t.
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The flowers did not look close to the picture you had especially for a deluxe bouquet. The balloon that came with it was the ugliest one I've ever seen.

Date of experience: January 14, 2015
chris l.
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January 14, 2015

Date of experience: January 14, 2015
Marina S.
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I will once the bouquet is delivered
January 14, 2015

I will once the bouquet is delivered. Since I had the bouquet delivered in Westport, CT while I live in NEW York City, I can't really tell how good the flowers looked and if they were comparable to the product shown on line. The recipient thanked me and said the flowers were beautiful. That's all I know.

Date of experience: January 14, 2015
Ellen C.
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This was the first time I used this site
January 14, 2015

This was the first time I used this site.
The delivery was on quick and time.
Everything was excellent.

Date of experience: January 14, 2015
Richard D.
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I paid for expedited delivery (before noon)
January 14, 2015

I paid for expedited delivery (before noon). Order was not delivered until 5:30 pm. A promise has been made to refund the extra fee. It was important to have early delivery.

Date of experience: January 14, 2015
Jan S.
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I enjoyed the selection and same day delivery
January 14, 2015

I enjoyed the selection and same day delivery. I did order a small but at check out it had been changed to a medium with no edit button to correct it. I didn't want to go vack through the order process do I judy accepted the medium. Thank goodness for the Google discount.
My order was NOT delivered same day. After calling them the next day I was told it would b delivered that day by 2:30. Nope again. It wasn't delivered until almost 4pm. I won't order here again.

Date of experience: January 14, 2015
Michelle S.
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No problems with order
January 14, 2015

No problems with order. Flowers were pretty. Happy with service.

Date of experience: January 14, 2015