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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My husband paid to have flowers guaranteed to be delivered before noon, because I leave work at 3pm. They were not delivered until 1:30pm. The colors were to be pink and green, my favorite combo of colors. The orchids were big yellow orchids. I emailed customer service about the time of delivery and the response, I received was "we show your flowers were delivered". Doesn't anyone really read the emails. VERY doubtful will ever use services again.
Quick and easy in a pinch, which is what I was in! Beautiful selection and reasonable prices. Only thing that did not work out was delivery time. I paid extra to have the flowers delivered before noon and they did not arrive until much later. I called customer service and they quickly refunded what I paid for the early delivery and offered a $10 coupon as well. Even though they arrived late, I would still recommend them. The flowers were beautiful.
Fast, easy site
I feel that the price was too high for the size of arrangement that was delivered. I ordered the large arrangement and the one that was delivered looked like the size of the medium. Overall, the delivery time was excellent.
In the future, please state delivery/service charges upfront. Otherwise, the website was easy to use and if the flowers are as lovely as they look, I will be a repeat customer. The person who received the flowers was very happy with her gift. I live in Florida, she lives in NY.
Free shipping was a huge motivation to return to finish the order after initially changing my mind. Thanks!
While I never saw the flowers, my mother said they were beautiful. Thank you.
Very easy, love the expedited service option, but in some areas it is unavailable.
One of the worst delivery experiences ever. The products were amazing when received. Not on time, and too many lies
Picked you because you offered same day delivery even on Sunday. But many hours after I placed my order I get a call that they can't do it because the store is really not open even though it says it is in the computer system. It was so late I just got stuck and had to go with delivery the next day.
Flowers were delivered as promised, according to the recipients, fresh and beautiful.
The arrangement delivered was not at all close to what I purchased online. Not the color of the flowers, not the vase pictures or in description. Paid $55 for something I could have purchased at a grocery store for $15. Will never trust this site again. Beware!
Very pleased with the pricing, the easy to use site, the quality of product, and delivery. Good job. You've got a new client in me.
When the customer service person called to let me know that my order could not be delivered as I saw in the picture, it was very hard to understand her on the phone. My order was substituted but really was not what I would have wanted to be delivered. Unfortunately, there was not enough time to change my mind. I felt the arrangement was a little pricey for what they received.
I tried to use paypal when checking out, it had me log in however did not charge my account so I just did it with my normal credit card. I will be upset if it bills me more than once.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members