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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Online said "Same day delivery" guaranteed if order placed by 3 pm. I'm in the same time zone as the recipient and I ordered before 2 pm. I only get an email from your customer service at 9:38 PM that the delivery didn't happen. Really?!? I should have been informed earlier than that. I could have gone to a different company. The only reason I didn't cancel the next day because you had already deducted my account and I figured it would take DAYS to receive a credit. Very poor. Will not use again. I was also supposed to receive an upgraded arrangement but the photo my sister sent looked pretty lame for $50 that I spent and was supposed to be upgraded.
Quick and easy! Instructions and charges were very clear.
I wish I could get a picture of the exact arrangement that was delivered! Idk what she actually got and she didn't send a pic so I think it was not very pretty.
Easy and fast shopping! Also at a great price!
$14.99 service fee is a little too expensive
Pictures look beautiful and price good very please.
Great selections. Nice experience. Delivery on the same day and that was not an option with everyone I checked with. I will come back with other needs I have. Great service in every way.
The flower arrangement presentation was weak.
The recipient was thrilled
Prices are too high!
Love this service. Fast and easy.
First experience with fromyouflower and I was really disappointed when I saw the pictures that my sister took of the flowers she got for her Bday! The flowers were not as pictured, totally the wrong shade of colors, in bad shape, looked like they were tossed around and not as totally not as described. Emailed customer service and they were very fast at responding back to this issue. But I still have no resolution back from their CSC rep on when the correct set of flowers are going to be replaced. Will probably never buy from fromyouflowers.com ever again.
So easy and great!
Thank you
There was some $14 charge not mentioned until the review of order, after CC# given. No me gusta. And I opted to be notified when the order was successfully delivered and I still did not receive and e-mail. For all I know, the order was never even delivered. I can't ask the recipient because he is very ill and has not answered the phone. If he did answer the phone, I wouldn't ask him if y'all did your job or not; I would ask him how his health is. I feel iffy about this purchase... $61 for a small Get Well Soon plant... still no e-mail..
What was sent was completely wrong. The coloring was important for a once-in-a-lifetime occasion. While you refunded a portion, I believe the entire amount should have been refunded. There shouldn't be fine print that you have to read regarding substitutions, and substitutions should not be THAT different! I WAS SO UPSET and will never use you again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members