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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Helen S.
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January 26, 2015

Date of experience: January 26, 2015
Bethany J.
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Everything was fine, the only complaint I have is that some of the flower colors were not what was promises in the description. It said green roses and they were cream and white...I ordered this particular bouquet for the green roses so that was a bit disappointing.

Date of experience: January 26, 2015
John B.
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You failed to deliver as guaranteed, and then sent wrong flowers

Date of experience: January 25, 2015
maddie w.
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January 26, 2015

Date of experience: January 25, 2015
New G.
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Actually the ordering again will depend on how happy I am with the flower arrangement. I won't know that until I see it.

Date of experience: January 25, 2015
Bay Q.
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January 26, 2015

Date of experience: January 25, 2015
Janet G.
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It's nice to see what you are ordering
January 26, 2015

It's nice to see what you are ordering

Date of experience: January 25, 2015
josie p.
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January 26, 2015

Date of experience: January 25, 2015
justin h.
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I will never order from here again
January 26, 2015

I will never order from here again. The flowers I ordered looked nothing at all like the picture. Half of the flowers were not even blooming and then they added some cheap flowers I didnt even ask for. It was overall very upsetting. The customer service was good when i asked for a.refund they said they woulf send out another flower for me instead. Still waiting on that

Date of experience: January 25, 2015
Lesley G.
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Completly satified with all aspects of the order
January 26, 2015

Completly satified with all aspects of the order

Date of experience: January 25, 2015
Mary Y.
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January 26, 2015

Date of experience: January 25, 2015
Phyllis Y.
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So far, so good
January 26, 2015

So far, so good.
I waited to complete your survey until I heard back from the recipient of my flower order. She raved about the flowers and that made my decision to provide 5 stars in all areas. Thank you for your prompt and professional service. I will definitely use your services again in the future.

Date of experience: January 25, 2015
Jennie Y.
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Great customer service, but I will not be ordering again or recommending to anyone. Paid for one arrangement and a different one was delivered. Also the delivery could not be made on the requested day.

Date of experience: January 25, 2015
Joen K.
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January 26, 2015

Date of experience: January 25, 2015
fernando m.
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Great flower decorations
January 26, 2015

Great flower decorations. Thank you for everything and see you guys soon for valentines day :)

Date of experience: January 25, 2015
David b.
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January 26, 2015

Date of experience: January 25, 2015
Mike R.
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Item delivered was not what I ordered
January 26, 2015

Item delivered was not what I ordered. Wrong flowers wrong vase nothing matched the picture from the web site. Very dissapointed.

Date of experience: January 25, 2015
Nina E.
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January 26, 2015

Date of experience: January 25, 2015
tatum T.
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Easy to use but the picture displayed and the actual bouquet were world's apart. I would Never pay almost $50 (with delivery) for that very sad, small bouquet. Next time, I will go to trader Joe's or Costco and deliver myself. I love to by locally but, this was a bummer. She was very happy and, again...delivery was great.

Date of experience: January 25, 2015
Terri H.
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January 25, 2015

Date of experience: January 25, 2015