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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Mike h.
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January 30, 2015

Date of experience: January 29, 2015
EL M.
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The arrangement was sloppy and only vaguely like the picture. I ordered orange flowers and they came with brown edges. For $60, I expect freshness and accuracy.

Date of experience: January 29, 2015
Rona W.
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January 30, 2015

Date of experience: January 29, 2015
Kathleen A.
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January 30, 2015

Date of experience: January 29, 2015
David L.
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I never received the plant I ordered!
January 30, 2015

I never received the plant I ordered! Then when the replacement was shipped out, it was delivered a day late! The florist did not have the plant I ordered, so someone just picked a different plant for me, I was not notified until after the delivery was made. I am not happy with this company at all. The first customer service rep I spoke to named. Marcus was helpful I showed some concern about making it right. The second customer service rep, named Corina, did not care that I was not happy and really did not do anything to solve the issue. She did tell me that the original florist that was used was an on going problem. When I asked her then why was he still being used She did not have an answer. I will not use this company again. I WILL TELL EVERYONE I KNOW NOT TO USE THIS COMPANY. I WILL POST NOT TO USE THIS COMPANY ON MY FACEBOOK PAGE AND AND HAVE EVERYONE ELSE DO THE SAME! This company does not care about its customers at all. You do not get what you order. I am extremely unhappy with this company!

Date of experience: January 29, 2015
Paula B.
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Very easy to use nice selections
January 30, 2015

Very easy to use nice selections

Date of experience: January 29, 2015
Keith K.
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Fine site, but your handling charge is ridiculous
January 30, 2015

Fine site, but your handling charge is ridiculous. I doubt I will be back.

Date of experience: January 29, 2015
DS B.
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Easy website to use, excellent prices, and beautiful arrangements...hoping the real bouquet is just as beautiful.

Delivery was not made on specified day... Contacted customer service the day AFTER bouquet was supposed to be delivered. They assured me the flowers would be delivered by 5pm; at 7:30pm the arrangement was finally delivered. Very disappointing. Customer service reps were very helpful, just disappointed in the florist in Casa Grande, AZ.

Date of experience: January 29, 2015
Susan R.
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January 30, 2015

Date of experience: January 29, 2015
Shari S.
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Such pretty flowers & so easy to order
January 30, 2015

Such pretty flowers & so easy to order. They smelled so good!

Date of experience: January 29, 2015
Barbara G.
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January 30, 2015

Date of experience: January 29, 2015
Pat Z.
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I'm very pleased with this, my first order, and will be ordering again very soon.

Date of experience: January 29, 2015
Dan S.
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When people are ordering you should show the whole price rather then waiting till they check out to see15 handling fee!

Date of experience: January 29, 2015
Cody T.
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It was really easy!
January 30, 2015

It was really easy!

Date of experience: January 29, 2015
Demetria R.
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I wish your company will send a confirmation that the order was received or some type of communication from your company that the payment was processed.

Date of experience: January 29, 2015
Sandy D.
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January 30, 2015

Date of experience: January 29, 2015
Diana R.
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It was easy to purchase, But it looks nothing like the picture of what I ordered. Half the size. If I bought the reg size not super would you have only sent a candy bar? I would not recommend this to anyone.

Date of experience: January 29, 2015
Linnea O.
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The handling price is outrageous and if I wasn't in such a hurry I would not of ordered from this site.15.00?!?!?! Almost the price of the flowers themselves!

Date of experience: January 29, 2015
Todd R.
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January 30, 2015

Date of experience: January 29, 2015
charlotte c.
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Love it
January 30, 2015

Love it

Date of experience: January 29, 2015