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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Paulette A.
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I only hope it is worth upgrading to deluxe
February 18, 2015

I only hope it is worth upgrading to deluxe. If not, I'll let you know.

Date of experience: February 17, 2015
Michelle J.
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February 18, 2015

Date of experience: February 17, 2015
Randoph W.
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My wife loved them And reported them as being fresh and beautiful.

Date of experience: February 17, 2015
TIONA H.
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February 18, 2015

Date of experience: February 17, 2015
Lenzy M.
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I re-ordered again on 2/8 and that order was wrong
February 18, 2015

I re-ordered again on 2/8 and that order was wrong. It didn't deliver on 2/12 as scheduled and when it was delivered the balloons were missing. I called and I got ANOTHER credit, that I'm not going to spend any additional money with this company and I would really just like a refund! The items you display on your website is NOTHING like what is delivered - which to me, is false advertisement and is NOT fair to your consumers

Date of experience: February 17, 2015
courtney S.
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February 18, 2015

Date of experience: February 17, 2015
jimmy P.
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Awful experience...
February 18, 2015

Awful experience... The "guaranteed" 4 hours took 6 1/2. I called 3-4 time and was flat out lied to by the florist who claimed the roses were delivered when they weren't. This was on the news of my fiancée finding out that we had lost a child, which made it twice as bad. I ordered at 9:30 am and the flowers weren't delivered til 5 pm after she had already left for work.

Date of experience: February 17, 2015
Mark M.
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February 18, 2015

Date of experience: February 17, 2015
Dixie D.
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Very easy to order on line...
February 18, 2015

Very easy to order on line...looking forward to the recipient receiving bouquet and taking a pic to forward to me.
I was disappointed in the size of the arrangement as compared to the on line picture they advertised.

Date of experience: February 17, 2015
tony B.
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I felt my shopping experience was extremely easy
February 18, 2015

I felt my shopping experience was extremely easy. I clicked on a coupon link and within a few minutes my order was complete. I chose the rushed delivery (I think four hours) and before lunch my wife had her flowers and teddy bear.

Date of experience: February 17, 2015
Paris W.
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No advantage over shopping directly with FTD.com
February 18, 2015

No advantage over shopping directly with FTD.com. I only completed this purchase today because I had an Amex discount code. Otherwise, it would have cost less and been easier on FTD.com.

Also, from FTD, the flowers would have been fresh from a local florist. These flowers were the same FTD flowers, but had been shipped and stored cold. So, everything was limp and wilty, and they only lasted about a day and half before they looked terrible.

Date of experience: February 17, 2015
Parris B.
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February 18, 2015

Date of experience: February 17, 2015
George D.
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Absolutely beautiful they continue to bloom a week later my ladies extremely happy

Date of experience: February 17, 2015
Hope F.
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February 18, 2015

Date of experience: February 17, 2015
mason W.
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Paid extra for same day
February 18, 2015

Paid extra for same day. Wasnt there on time. When I called customer service. The woman was very nice and said she would upgrade my order to make up for it, when it got there at the end of the day as she was leaving it was still the same medium one I ordered. I wont be using you guys again. Sorry

Date of experience: February 17, 2015
Jamie M.
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Balloons were deflated within just a few hours
February 18, 2015

Balloons were deflated within just a few hours. Received another balloon bouquet from someone else that last 2 days before balloons started to deflate. For $63.00 they should last a bit longer.

Date of experience: February 17, 2015
Anne M.
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I had the hardest time finding a florist who would deliver on 2/9. I'm thrilled that I found a beautiful bouquet that could be delivered on my mother's birthday.

Date of experience: February 17, 2015
Dominic D.
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Great can go straight to what I'm looking for
February 18, 2015

Great can go straight to what I'm looking for.

Date of experience: February 17, 2015
Robyn G.
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The flowers I sent were no better than a small Walmart bouquet, only I paid four times as much. I was actually embarrassed at how small the arrangement was, and at the cheap flowers which were used. I called immediately to complain and was offered a 20% refund. I won't ever order from this place again.

Date of experience: February 17, 2015
Michael P.
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Web site was easy to follow
February 18, 2015

Web site was easy to follow.

Date of experience: February 17, 2015