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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jason A.
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February 18, 2015

Date of experience: February 17, 2015
Nancy M.
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The only negative comment I'd have is that I didn't receive any kind of confirmation that my order had been delivered. I am out of state and this was a gift. Thank goodness I received a call from my friend otherwise I wouldn't have known.

Date of experience: February 17, 2015
tony Z.
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February 18, 2015

Date of experience: February 17, 2015
Carol C.
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February 18, 2015

Date of experience: February 17, 2015
Barbara O.
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February 18, 2015

Date of experience: February 17, 2015
jeffrey b.
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Fast and easy
February 18, 2015

Fast and easy. It was very important to me that my wife received the flowers that day and on time, because i was out of the country and with no access to a phone or internet. It was my wife's birthday and i could not call her on that day, therefore it was crucial that the flowers made it. You guys were fantastic! She commented that the delivery guy was very cool! That meant a lot to me. Thank you!

Date of experience: February 17, 2015
Regenia B.
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Your customer service needs improvement
February 18, 2015

Your customer service needs improvement. Also to help the sender git confirmation providing the local florist bring used will help.

Date of experience: February 17, 2015
Ariana O.
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Flowers looked as shown in the picture
February 18, 2015

Flowers looked as shown in the picture.

Date of experience: February 17, 2015
Pamela P.
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February 18, 2015

Date of experience: February 17, 2015
Evelyn D.
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Awesome Service!
February 18, 2015

Awesome Service!

Date of experience: February 17, 2015
jojo V.
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I ordered/paid same day delivery of condolence plant - delivered following day without explanation or notification. I discovered the error when I received 'e' on delivery. Contacted fyf received apology and promise of extra delivery cost refund. If delivery could not have been made same day I should have been notified so alternate arrangements could have been made. It was a time sensitive order the refund of added delivery charge was no compensation for this error. I would not recommend or use this company again.

Date of experience: February 17, 2015
Jennifer M.
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After I had placed my order, the florist called to tell me they did not have what I ordered. They substituted a nice arrangement. However, it would have been nice to know the option was not available BEFORE I made the purchase.

Date of experience: February 17, 2015
cardin Z.
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February 18, 2015

Date of experience: February 17, 2015
Gina E.
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Quick and easy to navigate your website
February 18, 2015

Quick and easy to navigate your website. You have great bouquets of flowers. Love the selection! Will definitely be ordering through you again =)

Date of experience: February 17, 2015
Jessica U.
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This was the worst thing I have ever been through!
February 18, 2015

This was the worst thing I have ever been through! I could not talk to anyone about where my order was. And it was delivered late.

Date of experience: February 17, 2015
Anne C.
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February 18, 2015

Date of experience: February 17, 2015
Paulette A.
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I only hope it is worth upgrading to deluxe
February 18, 2015

I only hope it is worth upgrading to deluxe. If not, I'll let you know.

Date of experience: February 17, 2015
Michelle J.
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February 18, 2015

Date of experience: February 17, 2015
Randoph W.
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My wife loved them And reported them as being fresh and beautiful.

Date of experience: February 17, 2015
TIONA H.
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February 18, 2015

Date of experience: February 17, 2015