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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My daughter was having a baby. I paid extra to have the flowers delivered on Fri 2/6/15. The flowers did not arrive. I called the fromyouflowers and asked what the problem was. The told me they were unable to deliver them Fri. I then asked that they be delivered the following morning 2/7/15 - which I was told they would be. The flowers did not arrive until later in the afternoon. I also paid a little more for the upgraded size and was not impressed with the size of the arrangement.
The items I ordered were delivered and it was my complete order, however, the quality of the product was not good. The items received were not anything like the picture online. I contacted the customer service and was told the items are subject to change and I was given a $10 dollar gift certificate. When I stated that was not acceptable and would like to contact a manager I was given 35% off and then a $20 dollar gift certificate. I accepted that because I didn't want to keep going back and forth. I now have a $20 dollar gift certificate and I will not be shopping this site ever again from my experience.
Would like to see order total before going to paypal. I didn't know what the shipping charges would be.
The flowers were not delivered on the day promised. An upgrade was offered but I had already purchased the highest price arrangement. I had paid for Saturday delivery and had to call about a refund for that. I did receive a 10% refund.
Experience was a pleasant one and hoping delivery is just as pleasant!
Product was NO WEAR NEAR what the picture looked like. Very dissapointed
Ordered for my wife as a surprise, delivery was terrible. Will never order from fromyou flowers.com. When I contacted customer service they said it was ok according to their standards and sent an e-gift card to me for $14 and some change, lower than the amount they said. Just horrible service all around.
Despite not getting the flowers on the exact day I originally planned (recipient issue), I called customer service and left an email with a request for the next day at a specific time slot and they were delivered at that time. My grandmother was ecstatic over how gorgeous the flowers were. I'd absolutely recommend them again!
Ordering was easy and quick, looks like good quality.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members