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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Anara K.
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Dear
April 10, 2020

Dear,
When I placed order, expected to be delivered exactly the same as on the picture. But unfortunately disappointed that my sister received flowers not even close as shown as on the website. So what I paid for, especially choose deluxe type but what my sister received it looks like just imitation as on the website flower photo. For sure will not recommend your site.

Date of experience: April 10, 2020
Nicole Y.
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Easy ordering
April 10, 2020

Easy ordering. Beautiful arrangement and showed up in a very timely manner.

Date of experience: April 10, 2020
Joan D.
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At a time when deliveries are way behind, I was impressed with this delivery, Way to go!

Date of experience: April 10, 2020
Barb H.
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Delivered on time
April 10, 2020

Delivered on time. Beautiful arrangement.

Date of experience: April 9, 2020
Patty H.
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I ordered on Tuesday, April 7, for same day
April 10, 2020

I ordered on Tuesday, April 7, for same day. Didn't arrive until after I complained several times, until Thursday, April 9 at 5 pm. They didn't look much like the bouquet I ordered on line. I called the customer service line, and was on hold for 20 minutes. I wanted these flowers for my Mom who has Alzherimer's on Tuesday. Same day guarantee as per your site. The rep said she would refund me my delivery fee...which turned out to be only $3.18? Seriously? 2 days late, not exactly as I ordered. Supposed to be same day delivery. I think a FULL refund is in order. I will also write the BBB and report the same to them. Sad - that I can't trust a company to come through as they advertise. Not a good thing. *******373 Not a happy customer.

Date of experience: April 9, 2020
JA C.
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Different flower than what was shown on website - but my daughter loved them

Date of experience: April 9, 2020
Amy Z.
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Good selections
April 10, 2020

Good selections

Date of experience: April 9, 2020
Raetrece X.
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I always have a great experience when I send flowers through fromyouflowers.com

Date of experience: April 9, 2020
Ian C.
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No comment
April 10, 2020

No comment

Date of experience: April 9, 2020
Melissa G.
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The Easter Lily's we sent to our parents were beautiful and loved very much! Thank you for the promptness and easy ordering process :)

Stay safe. Stay Healthy.

Date of experience: April 9, 2020
Fred B.
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I have used fromyouflowers.com many times, was very pleased every time, but once, when the flowers were not delivered on Valentine's Day. Contacting their customer service, I was refunded without any hassle. I have used them since, and pleased with their flowers and service.

Date of experience: April 9, 2020
Jane P.
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If the plants are as good as the website, I'll definitely be back!

Plant, balloon, card, all terrific! Thank you!

Date of experience: April 9, 2020
Rachel A.
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It was great!
April 10, 2020

It was great! My sister loved them and I will definately be using again.

Date of experience: April 9, 2020
Rather n.
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I would like some type of reimbursement because I received the flowers and they were a quarter of the size displayed on the website and one of the plants didn't even have the flowers in out that was on the website listing. If I could get some type of reimbursement it would be greatly appreciated.

Date of experience: April 9, 2020
Teri P.
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Very friendly delivery person
April 10, 2020

Very friendly delivery person.

Date of experience: April 9, 2020
Barb J.
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No problems, family member was very happy when she received the flowers!

Date of experience: April 9, 2020
Toni s.
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Easy to order and lots of pretty choices of flowers

Date of experience: April 9, 2020
Douglas F.
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Awesome display and amount of goods
April 10, 2020

Awesome display and amount of goods

Date of experience: April 9, 2020
Eileen K.
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It was quite easy and I was very pleased
April 10, 2020

It was quite easy and I was very pleased. The flowers were delivered and very lovely. I would definitely order flowers from you again.
Thank you!

Date of experience: April 9, 2020
pamela r.
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You did not apply discount!
April 10, 2020

You did not apply discount! Again why i put in code what a scam.

Date of experience: April 9, 2020