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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I think that shipping and delivery costs are a little high, but overall pleased with flower price and presentation.
Very quick and easy to use...
I got the wrong flower arrangement delivered, it was still beautiful and my friend still loved it so I didn't bother calling and complaining. But I didn't receive the correct arrangement.
Great site and great prices
Had to order from phone after failing to get site to work on iPad, but easy after that:-)
Order could not be delivered on day promised, but it was lovely the next day and the apology note was a nice touch
Well, I ordered Saturday early afternoon with the hopes of getting the delivery same day. Due to the weather it had to be rescheduled for the next day. The person who helped on Saturday evening was a splendid person who was able to refund my same day fee, as well as give me a certificate for a future purchase for the inconvenience. The following day I called and the person I spoke with wasn't as knowledgeable as the one from the previous day. She couldn't tell me whether my order was on route to be delivered or if it was delayed again. Although kind, was not very helpful. Luckily, my order was delivered and while the person who it was for loved it, I couldn't help but notice some of the flowers (I believe they were lily's) pictured on the webpage weren't in the arrangement, and had been replaced with roses. That is why I gave the rating I did. I think some of your staff should be trained on how to adequately answer questions in regards to order statuses, and the flowers should ALWAYS match the ones you order from the webpage.
I received my order two days early at my home address when they were supposed to be delivered to a work address. I was able to choose the option of delivery to navy base only to find out they couldn't go on base. Ruined the whole birthday surprise and wasted my money.
My shopping experience was quick and easy. I would come here again!
I ordered one bouquet and a totally different bouquet was delivered. Although the bouquet was gorgeous I would like to have been notified that what I ordered was not in stock and given a choice as to where my money was going. It would have been the professional thing to do.
Kind a bummer having to pay extra for "same day".was extremely fast delivery, though.
The flowers were wilted.
Great Price! Fast Check Out! The flowers were delivery very timely. The recipient was overjoyed.
My wife said some of the flowers were wilted. Upon check out I was disappointed about the surprise of the extra expensive charge of $15.00 for handling and delivery. Why should it cost that much for such a service when gas is done considerably and handling flowers? The reason I should not be buying flowers online for quite a while. This just was an emergency situation.
They look nice on line. I hope they look as good in person. I haven't seen them but they were supposed to be all pink with carnations r andoses and daisys. My Mom said it was pink and yellow with some green and there were no carnations. Pink is her favorite color. She is 87 years old so I don't know how true it is. So I can't complain. I did like shopping with you and how easy it was but I hope my Mom was wrong. Thank You Gail
I was hoping to receive an email notification when the flowers were actually delivered. Other than that, I am a very happy customer.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members