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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Cecilia G.
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March 2, 2015

Date of experience: March 2, 2015
Justina R.
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Great Experience
March 2, 2015

Great Experience. Flowers were delivered quickly (earlier than I anticipated which was great!) and they looked just like the ones I ordered online which was fantastic. The receipients were both elated!

Date of experience: March 2, 2015
Derek B.
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As long as my flowers are delivered today then you guys are top notch!

Date of experience: March 2, 2015
joey m.
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Easy Peasy great costumer service!
March 2, 2015

Easy Peasy great costumer service!

Date of experience: March 2, 2015
Lailacarret J.
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HEllo
March 2, 2015

HEllo,

I ordered this arrangement for a 4year ols'd birthday and paid extra for same day delivery, witch was withdrawd from my account right away - so order was accepted by you!

The arrangement was delivered 48hrs late!
Customer service added 2 baloons and a sorry card - but frankly a 4 year old couldn't care less about that - she didn't understand why it didn't arrive on her birthday.

I'm not happy at all by this.
I am not happy about the florist delivery in Utah

Date of experience: March 2, 2015
ron w.
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Very disappointed
March 2, 2015

Very disappointed. In size of arraignment after paying extra for upgrade very small looked cheap

Date of experience: March 2, 2015
RSiganporia I.
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Great ease for overseas buyers!Only suggestion is that for 'State' choice, subsituting Overseas instead of 'Other', would be easier to interpretate.

Date of experience: March 2, 2015
Pam M.
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So far so good...
March 2, 2015

So far so good... ordered flowers before and they were beautiful... Thanks so much... 2nd time to order perfect flowers for a birthday...my mom loved them.

Date of experience: March 1, 2015
Lupe g.
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Was not exactly the same on the pic they show..

Date of experience: March 1, 2015
Michael H.
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March 2, 2015

Date of experience: March 1, 2015
Shannon S.
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I paid extra for day of delivery for birthday flowers for my beautiful aunt. Was called *******@7pm to be told they would not be there that day but will give a free upgrade and deliver the next day. I was upset but agreed for the delivery of the next day before 3pm since she would be leaving at that time. Flowers still did not arrive but called her to confirm if she would be home and then delivered to the day after. Flowers were pretty but did not look like an upgrade. Feel disappointed and overcharged.

Date of experience: March 1, 2015
kevin j.
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Easy, to order prompt service, awsome
March 2, 2015

Easy, to order prompt service, awsome

Date of experience: March 1, 2015
Sheri F.
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March 2, 2015

Date of experience: March 1, 2015
Jana F.
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March 2, 2015

Date of experience: March 1, 2015
Ellen F.
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March 2, 2015

Date of experience: March 1, 2015
heather t.
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March 2, 2015

Date of experience: March 1, 2015
Holly U.
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Nice selection
March 2, 2015

Nice selection
I got a call the day of delivery to let me know that they were out of 1 of the flowers in the arrangement I ordered but offered a replacement - very pretty!

Date of experience: March 1, 2015
Stacey F.
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March 2, 2015

Date of experience: March 1, 2015
Doreen Z.
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Great selection, super easy website, and outstanding customer service response time and follow-through. I have confidence that fromyouflowers is closely monitoring their service providers, and will be a reliable source for quality and timely delivery! Thank you,

Date of experience: March 1, 2015
Donna U.
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The person that I sent the fruit basket to said they thought it was a very thoughtful gift and they really liked the fruit. Thank you for helping to mend a stressed relationship. My health eater of a guy friend found it sweet that I sent this to him to show him I missed him.

Date of experience: March 1, 2015