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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Tou Y.
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Only problem was being unable to edit the card after reviewing my order. Might just be me.

Date of experience: March 7, 2015
Lauren L.
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March 7, 2015

Date of experience: March 7, 2015
faye j.
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March 7, 2015

Date of experience: March 7, 2015
Sara B.
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March 7, 2015

Date of experience: March 7, 2015
Kristy B.
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I specifically wanted sunflowers and was told by the recipient that it wasn't sunflowers at all. The arrangement was beautiful but not what I ordered.

Date of experience: March 7, 2015
Joanne m.
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Great service and product
March 7, 2015

Great service and product

Date of experience: March 7, 2015
kelly g.
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Very quick and easy ordering..
March 7, 2015

Very quick and easy ordering.good prices.cutomer service was very helpful with a qeustion and got back to me as said.but was not very happy with the product that was delivered.looked nothing like what was ordered and was missing flowers even. Looked whimpy.

Date of experience: March 7, 2015
Wendy R.
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March 7, 2015

Date of experience: March 7, 2015
Bert Y.
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Was surprised by the service fee of 12 dollars. That needed to be disclosed at the beginning of order process.

Date of experience: March 7, 2015
Dana S.
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March 7, 2015

Date of experience: March 7, 2015
David T.
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March 7, 2015

Date of experience: March 7, 2015
AndyM R.
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March 7, 2015

Date of experience: March 7, 2015
carl C.
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Neeb the order deliver between 11:00am and 3:00 pm

Date of experience: March 7, 2015
Diane U.
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Selection of flower arrangements was good and was delivered in a timely manner.

Date of experience: March 7, 2015
jenn T.
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Love being able to put a picture on the vase to personalize (pre-delivery comments)

Although the vase that was customized was a rather plan round shape, the picture that was "inserted" in the vase as "waterproof" wasnt exactly what i was expecting based on the "preview" online (post-delivery)

Date of experience: March 7, 2015
Ann C.
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It has been super!
March 7, 2015

It has been super! So I'm told. If youall review the order, you'll find that it went not to me but to one of my daughters in NH. I didn't learn that it was received until late in the day, which was a bit disturbing----not your fault, however. She was quite pleased and said that the flowers were beautiful.

Date of experience: March 7, 2015
Jason G.
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I wish there was a way to see an estimated service fee earlier in the purchasing process. I had a budget in mind and went past it because I forgot to include the fee. I don't have an issue with the fee, but it would have been better to know before getting to one of the final payment pages. Otherwise, the flowers were great, and it was a smooth purchase and delivery. Thanks!

Date of experience: March 7, 2015
Alice P.
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I ordered a birthday bouquet for my daughter who is enrolled in the police academy in S.C. When the flowers arrived they notified her to come to the front desk. She was so surprised! She called me to let me know how beautiful, bright and cheerful the bouquet was. There's not much color going on at the academy so not only did the flowers brighten her day, but also put a little sunshine in others' day. Thank you fromyouflowers for bringing some sunshine to my daughter.

Date of experience: March 7, 2015
Ami H.
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March 7, 2015

Date of experience: March 7, 2015
Jill B.
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March 7, 2015

Date of experience: March 7, 2015