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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Order was received but only half the number of flowers were in the arrangement. I feel I was cheated.
It was a pretty arrangement, not exactly like the picture on line. It did have similar flowers but a different vase and color scheme.
So far so good, let's see when its delivered. She loved them!
Thank-you for a great deal. Sent flowers to my friend that lives in Utah for her Birthday. She called after receiving them. She said they were the most beautiful flowers she had ever received. Sure made me happy! Also, as you mentioned on my order, she would receive them before 2:00 in the afternoon, and she did.
Again I thank-you so much!
Kathy From Michigan
Great customer service and support. Couldn't be easier to place an order.
Im happy with the fact that I can get same day delivery and all the flowers are so beautiful it was hard to decide. Thanks again
Below is a copy of an email I recently sent to *******@fromyourflowers.com -
Dear Sir and/or Madam:
I am writing to express my sincere disappointment in the basket I recently ordered for my daughter. It was to be a basket full of "junk food" fit for any teenager and her friends. Not only was this a birthday gift, but her band was performing on Friday and she was to share with her friends.
I've attached two pictures, one from your website and the other is the picture of the basket she received. Not only did she explain that there were no more than 8-10 items in the basket, but that most of it was either peanut or peanut butter which none of the girls could eat.
While I did not expect the basket to look exactly like what's on the website, I did expect it to be comparable. I view this as complete false advertising. Yes, your website states "Components may vary" - but what she received was horrible and what I view to be completely misleading marketing.
If this is any representation of how you do business, rest assured you will not receive any additional business from me and I will ensure to tell both my personal and business acquaintances.
Sincerely,
Lisa Griffin
Delivered item was not what was pictured
The process for ordering was quite easy. I completed an order except for the payment and the company emailed me to remind me to complete it entirely. The flowers were shipped and the other party said that they were beautiful.
My sister loved her roses.
The flowers delivered do not look like the flowers I ordered online. I have been trying to review my original order, however, I believed my order included chocolates and a pink vase. Neither was included in the delivery.
Difficulty understanding fee structure for service and handling.
Saw flowers on yesterday and a few of the smaller roses were a crook at the point where the stem and flower meet.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members