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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Carole L.
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March 17, 2015

Date of experience: March 17, 2015
Jeff l.
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March 17, 2015

Date of experience: March 17, 2015
Walter P.
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My experience has been ok so far
March 17, 2015

My experience has been ok so far. I just wish they would let you know the "handling fee" up front.

Date of experience: March 17, 2015
Casey I.
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I was a little disappointed at the actual arrangement that arrived--the recipient sent me a photo and it contained more daisies than anticipated. Those, to me, are a filler flower to bulk it up, instead of using more asiatic lilies. Otherwise, all went as expected.

Date of experience: March 17, 2015
Xoe G.
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March 17, 2015

Date of experience: March 17, 2015
Carla M.
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After shopping online you were the most reasonably priced. The person who received the flowers were so pleased with the arrangement.

Date of experience: March 17, 2015
Alice A.
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Ordering was nice and easy but I ordered pink and purple flowers and got red and purple. I understand sometime they have to susitute but I didn't think the purple roses went as nicely with red. Even white roses would've looked better. The delivery timing was great.

Date of experience: March 17, 2015
Terry S.
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The discounts offered if one places the code given, is a bit deceiving or confusing. One expects the discount to then be applied after application of code, but price never displays a change. I finally figured out that the discount was advertised as sale price and no code number needed.

Date of experience: March 17, 2015
Dai H.
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March 17, 2015

Date of experience: March 17, 2015
Yumi I.
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March 17, 2015

Date of experience: March 17, 2015
Audrey E.
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The bouquet that I ordered did not look like the picture, and seemed to have less expensive flowers in the arrangement which was very disappointing to me. I did talk to customer service about the discrepancy and they offered me a partial refund and a discount for my next purchase. They were very apologetic and I will try them once again in the future due to their standing behind their products and service.

Date of experience: March 17, 2015
Jill H.
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March 17, 2015

Date of experience: March 17, 2015
Tracy F.
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Everything was great!
March 17, 2015

Everything was great! Loved that you had Sunday Delivery.

Date of experience: March 17, 2015
Dawn B.
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I LOVE your site!
March 17, 2015

I LOVE your site! You guys always come through for me with a beautiful gift for my loved ones! Thanks so much!

Date of experience: March 17, 2015
Angry T.
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This was the WORST flower purchase I have ever made. I ordered flowers for my mom, what I ordered and what she received were not even comparable. I paid $70 for long stem lilys, the flower department didn't have all the different colors so I was contacted and asked if they could substitute with purple and yellow lilies, I said sure. She got 3 purple lilies, and 2 yellow roses that were half dead and brown. The lilies were dangling over the vase that was HALF the size of what I purchased and there was no balloon that I paid an extra $5 for. I was repulsed when she sent me a picture and she was crying. It was horrible. I will NEVER order from this site again as this experience.

Date of experience: March 17, 2015
Cindy D.
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Great so far
March 17, 2015

Great so far. I'm hoping the flowers are delivered tomorrow as promised. Then I'll be your happiest customer:)

The flowers were delivered as promised and were as nice as the picture showed. Excellent service and price!

Date of experience: March 17, 2015
Ron M.
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Thank You Erin!
March 17, 2015

Thank You Erin!

Date of experience: March 17, 2015
Patricia H.
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March 17, 2015

Date of experience: March 17, 2015
chrissy R.
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March 17, 2015

Date of experience: March 17, 2015
Tatyana C.
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March 17, 2015

Date of experience: March 17, 2015