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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Elliot M.
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Flowers looked cheap and haphazardly organized
March 19, 2015

Flowers looked cheap and haphazardly organized. It was embarrassing to send the arrangement

Date of experience: March 19, 2015
Mary M.
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I keep coming back
March 19, 2015

I keep coming back.

Date of experience: March 19, 2015
Irene S.
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Variety of bouquets, free shipping
March 19, 2015

Variety of bouquets, free shipping.

Date of experience: March 19, 2015
josh b.
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March 19, 2015

Date of experience: March 19, 2015
Alex P.
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March 19, 2015

Date of experience: March 19, 2015
Kosmo G.
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March 19, 2015

Date of experience: March 19, 2015
Brian E.
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March 19, 2015

Date of experience: March 19, 2015
Kaleena H.
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March 19, 2015

Date of experience: March 19, 2015
Brenda C.
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Trying to get flowers to my daughter & son in law many states away for the birth of their daughter, your service made it easy! Thank you!

Date of experience: March 19, 2015
Heather I.
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The first problem was that, what I paid for is not what the recipient received. I was contacted by your customer service person, telling me that the florist in my area did not have the arrangement I purchased...but they were supposed to do an arrangement very similar to my purchase. Why in the world would the site offer something that the florist in any area can't do?!?! On top of this problem, the florist didn't deliver it on the day it was supposed to be delivered! I have used this site before and was pretty pleased...after this experience, I WILL NEVER USE YOUR SITE AGAIN!

Date of experience: March 19, 2015
Claudia U.
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March 19, 2015

Date of experience: March 19, 2015
Olga M.
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Great service!
March 19, 2015

Great service! And good pricing!

Date of experience: March 19, 2015
Julie V.
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Received a call from fromyouflowers.com rep stating that the florist didn't have the white daisy's and could they substitute carnations. I said yes. My mom posted a picture of them on facebook so I could see them,
They were ok but did not look as pretty as the picture with daisy's. Your rep also stated the they were refunding the expedited delivery fee and sending me a $15 coupon to use at a later time. Very happy with customer service. But flowers were so so.

Date of experience: March 19, 2015
Trevor U.
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The guaranteed early delivery that I paid extra for was 2 hrs late and my wife almost did not get her flowers for our anniversary. The 4.99 for express delivery was refunded but i think a bigger coupon could have been given to me to make it up to me.

Date of experience: March 19, 2015
Rebecca F.
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Quick, simple and I immediately received a processing email. My best friend loved her flowers and birthday balloons which she received the very next day! I was very satisfied with price, service and speed on this- my first purchase with this website. I will be using again.

Date of experience: March 19, 2015
Lynn J.
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Quick easy and the product is everything and more.

Date of experience: March 19, 2015
St F.
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So easy to order from this quality company
March 19, 2015

So easy to order from this quality company. I keep coming back for every occasion because I have never been disappointed. Great service!

Date of experience: March 19, 2015
Ryan H.
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March 19, 2015

Date of experience: March 19, 2015
Tim W.
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March 19, 2015

Date of experience: March 19, 2015
Cesar S.
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It's my first time doing this and my experience on here was well guided!

Date of experience: March 19, 2015