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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Astrid G.
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I had called to inquire about the size of the heart spray before buying it, but neither your website nor the representative I talked with on the phone could provide an answer. And now I think I know why - it was shockingly small for an easel spray! You should include measurements in the description. Also, the white banner looked nice, but the lettering (in all caps, black and looking like it was computer generated and cheap-looking) left a lot to be desired. On the flip side, your CS reps are pretty helpful, and the delivery was right on time, 1.5 hours before the service. Well done. I would like to give 2.5 stars overall.

Date of experience: March 22, 2015
Daniel J.
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6 times in a week from you guys!
March 22, 2015

6 times in a week from you guys! Awesome service, amazing flowers!

Date of experience: March 22, 2015
Mohamed A.
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It was good experience; but the package was not as illustrated during purchasing. The uploaded picture did not printed on the vase, it has been delivered as a separate printed photo. I would prefer to be as shown during my checkout (printed on the vase itself)!

Date of experience: March 22, 2015
Sarah H.
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Shipping was so pricy!
March 22, 2015

Shipping was so pricy! Flowers look beautiful!

Date of experience: March 22, 2015
Mr S.
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Too many fees
March 22, 2015

Too many fees. Just make the overall price higher and leave all the nickel and diming fees out.

Date of experience: March 21, 2015
Alicia S.
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March 22, 2015

Date of experience: March 21, 2015
Sandra J.
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March 22, 2015

Date of experience: March 21, 2015
scott r.
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Quick and easy
March 22, 2015

Quick and easy

Date of experience: March 21, 2015
Adrienne K.
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When I originally attempted to place an order, the extra$15. Delivery fee did not show up until the order review and there was no where to cancel the order. I thought it was deceptive to ask about same day delivery for an extra2.99 (which I chose) and not inform customer of15 delivery charge. I had to close out of tab and search for cheap flowers to find the same co. With free delivery. That is disappointing. I hope the quality of the flowers and arrangements make up for it. If they do, I will give the company another chance.

Ed, the delivery person from Centerville Florist went out of his way to deliver the flowers to my aunt. When she was not home, he contacted me because he noticed they were for her birthday. He then went to her place of work - and when they could not locate her, he contacted me again. He was WONDERFUL and was able to make the delivery. My aunt was thrilled by the surprise and quality. Thank you!

Date of experience: March 21, 2015
Eugene J.
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There were typos on the message card!
March 22, 2015

There were typos on the message card!

Date of experience: March 21, 2015
Cath X.
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Took 2 attempts!
March 22, 2015

Took 2 attempts! False and misleading pricing on first attempt where 26.74 was priced over54. So I abandoned. Second offer from you reduced 14.99, still more than advertised. Also account set up did not work. Ended up as guest...

But in the end my sister LOVED the cake of flowers

Date of experience: March 21, 2015
Diane W.
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The flowers are beautiful and were delivered when they said they would be. Our family sent us a picture of them and they were exactly what we ordered.

Date of experience: March 21, 2015
Joanna K.
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The bouquet looked nothing like the picture
March 22, 2015

The bouquet looked nothing like the picture. I understand subbing for availability but the color scheme wasn't even the same.

Date of experience: March 21, 2015
Jackie V.
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March 22, 2015

Date of experience: March 21, 2015
kevin L.
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March 22, 2015

Date of experience: March 21, 2015
Hani L.
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March 22, 2015

Date of experience: March 21, 2015
jami S.
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March 22, 2015

Date of experience: March 21, 2015
Patricia O.
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March 22, 2015

Date of experience: March 21, 2015
Susan O.
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March 22, 2015

Date of experience: March 21, 2015
Tanya D.
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My shopping experience was a blast
March 22, 2015

My shopping experience was a blast

Date of experience: March 21, 2015