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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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barbara k.
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Easy, manageable site with good prices
March 25, 2015

Easy, manageable site with good prices.

Date of experience: March 25, 2015
Jan D.
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I was contacted soon after my order was placed as I didn't know my recipient lived in a gated community. It was to be delivered when she got home from the hospital after surgery so contacting her was not possible. The customer service person, Eric, was very helpful in finding a way to get this to her although it arrived a day later than I hoped. Her dish garden arrived and she loves it. Thank you for going out of your way to adjust this gift and delivery on such short notice. Your customer service is most appreciated - a real person talked with me instead of a machine! How refreshing!

Date of experience: March 25, 2015
Cecilia Q.
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The plant was a birthday/get well/sympathy gift and the recipient loved it. Thank you.

Date of experience: March 25, 2015
Andrea B.
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I sent the arrangement to a co-worker for the death of a family member and she sent me pictures of the arrangement. It was nice, she loved it.

Date of experience: March 25, 2015
KD C.
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I was very happy with the timely delivery, although when I saw how tiny the planter was (4"X4") I couldn't help wonder how small the small one must be? We paid for the larger one with delivery it was over $70.00. When we ordered it there were no measurements, how could you even have one smaller than 4"X4"? Just wondering...K.D. Crawford

Date of experience: March 25, 2015
colton w.
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March 25, 2015

Date of experience: March 25, 2015
Jasmine G.
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Flowers could not be delivered on time but customer service was awesome!

Date of experience: March 25, 2015
janet k.
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March 25, 2015

Date of experience: March 25, 2015
russell c.
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You have some unique arrangements not seen on other sites.

Date of experience: March 25, 2015
Jenni M.
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I really don't know if the flowers were received. They were sent to a funeral. I received an e-mail that they were delivered.

Date of experience: March 25, 2015
farah W.
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I expect more flowers
March 25, 2015

I expect more flowers. But it's ok

Date of experience: March 25, 2015
Marcia H.
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This was so very easy and convenient
March 25, 2015

This was so very easy and convenient. I will definitely order again.
My sister was thrilled and customer service when contacted with issues about delivery were terrific! They were friendly, understanding and wonderful about ensuring I received asnswers about the problem, but also got it corrected quickly!
Thank you so very much.

Date of experience: March 25, 2015
DeAnna D.
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I used to order from pro flowers but have been disappointed with the product.

Date of experience: March 25, 2015
james N.
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March 25, 2015

Date of experience: March 25, 2015
Cheryl Z.
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Was very pleased
March 25, 2015

Was very pleased.

Date of experience: March 25, 2015
Margaret H.
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Although the flowers were not what I ordered, they were better!
Smelled wonderful and the roses were some of the prettiest I have ever seen.

Date of experience: March 25, 2015
Sarah U.
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March 25, 2015

Date of experience: March 25, 2015
Juanita R.
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I liked the different flower selections and that the site and order process was easy for computer illiterate people such as myself.

Date of experience: March 25, 2015
Jim Z.
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March 25, 2015

Date of experience: March 25, 2015
Janet V.
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March 25, 2015

Date of experience: March 25, 2015