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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Martine S.
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April 1, 2015

Date of experience: April 1, 2015
Helene G.
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Easy ordering process
April 1, 2015

Easy ordering process. Free delivery sealed the deal. The birthday girl was happy with the small but sweet floral arrangement.
Thank you!

Date of experience: April 1, 2015
JEC Z.
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Thanks for the quick turnaround for this order. Made a great impact and appreciate how easy it was to schedule.

Date of experience: April 1, 2015
John G.
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Too difficult to go back and edit information
April 1, 2015

Too difficult to go back and edit information

Date of experience: April 1, 2015
Cami C.
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Love your site and service, thank you!
April 1, 2015

Love your site and service, thank you!

Date of experience: April 1, 2015
Bill W.
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Very easy to use, and timely delivery
April 1, 2015

Very easy to use, and timely delivery

Date of experience: April 1, 2015
samuel O.
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April 1, 2015

Date of experience: April 1, 2015
TIOM R.
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April 1, 2015

Date of experience: April 1, 2015
Trish b.
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Great!
April 1, 2015

Great! Tulips were beautiful! They were $20 less than the local florist I usually use for the same number of stems! Will definitely order again.

Date of experience: April 1, 2015
joyce K.
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Easy ordering but gigantic shipping cost...
April 1, 2015

Easy ordering but gigantic shipping cost...flowers arrived a day late but are quite nice

Date of experience: April 1, 2015
MICHAEL C.
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April 1, 2015

Date of experience: April 1, 2015
Amanda M.
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The ordering process was very easy and efficient and the pricing is fair. However, I paid for same day delivery well within the time limit and my flowers were not delivered that day. The arrangement that was sent also looked nothing like the picture online. The actual flowers looked relatively the same but the colors were not, it did not look like the size I ordered, and overall it just looked very random and not well put together.

Date of experience: April 1, 2015
Robert U.
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Flowers are Beautiful...
April 1, 2015

Flowers are Beautiful...but. Not what I ordered?

I ordered white roses. Yellow roses were delivered.

Date of experience: April 1, 2015
Teresa C.
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April 1, 2015

Date of experience: April 1, 2015
Jim A.
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My Mother said the flowers were beautiful and fresh. She would like to know the name of the local shop?

There was no business card attached.

Date of experience: April 1, 2015
Valentina V.
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We place the order, that was gift for our boss's birthday. The delivery supposed to be before 12 pm, as we paid expedite fee. But the order arrived in the end of the day, 5 minutes before our office close. The fruit basket was not the same, as in the website picture. It was much smaller, much less fruit, pure decoration. It did not cost $50 we've paid. We will never place the order with fromyouflowers.com

Date of experience: April 1, 2015
Genna H.
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I ordered a deluxe size bouquet
April 1, 2015

I ordered a deluxe size bouquet. The flower arrangement looked much bigger in the picture online. Also I chose an Easter card and a thank you card was attached to the the flowers. The colors of the flowers were much different online which leads me to believe I was given the wrong order. Overall I was not satisfied because I paid a great deal of money. I'll most likely go to my local florist next time I need a flower arrangement because I don't feel as if I can trust websites.

Date of experience: April 1, 2015
Brenda R.
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April 1, 2015

Date of experience: April 1, 2015
Shirley S.
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I realize there is a substitution policy but what was delivered looked nothing like what I ordered. Also, I paid for an upgrade and I definitely do not feel like I got my money's worth.

Date of experience: April 1, 2015
Alex P.
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April 1, 2015

Date of experience: April 1, 2015