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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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brandon P.
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I love the credits that build up big flower buyer and first time i have received credits as cash back

Date of experience: April 4, 2015
Sylvia L.
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Service / handling $15!
April 4, 2015

Service / handling $15! Really? Why didn't you warn me to begin with?

Date of experience: April 4, 2015
Lisa c.
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I will rate again after my mom get the delivery in other state.

Date of experience: April 4, 2015
Steve P.
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Overall the flowers were very nice but several roses had brown wilted edges.

Date of experience: April 4, 2015
Olivia M.
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April 4, 2015

Date of experience: April 4, 2015
Melody D.
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Quick and easy!
April 4, 2015

Quick and easy! My mother loved the cute basket of flowers and balloon! Plus you hit her favorite color in using a blue bow. Thanks -

Date of experience: April 4, 2015
Debra M.
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I don't know how the flowers looked because I had these flowers delivered to Illinois and I live in Ms. I could not attend my dear Aunties funeral so I had this flower sent to my families home. I called customer service to see if the florist had delivered the flowers, the customer service rep named Ben put me on hold and called the florist. It was confirmed that they were delivered but with no signature. I can only hope that they were pleased and the flowers were beautiful. Maybe someone will take a picture of them for me.

So finally, I can only rate in this survey on how the customer service that I received not on the appearance and quality of the flower.

Date of experience: April 4, 2015
Laura C.
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April 4, 2015

Date of experience: April 4, 2015
Pam A.
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Easy to use, well designed site
April 4, 2015

Easy to use, well designed site. PERSONAL SERVICE TO ME AFTERWARDS OUTSTANDING.

Date of experience: April 4, 2015
Serino Y.
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Nice selection, fast ordering...
April 4, 2015

Nice selection, fast ordering... But when I saw the actual product, it was soooo much smaller than what I expect it. I was a bit embarrassed to send such small arrangement to a funeral service for such good friend. I think that you provide ONE size/dimension on the site for the largest arrangement and that is misleading for the small & Medium sizes. You need to be more specific.

Date of experience: April 4, 2015
Janette W.
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April 4, 2015

Date of experience: April 4, 2015
Allison B.
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April 4, 2015

Date of experience: April 4, 2015
Roxie F.
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April 4, 2015

Date of experience: April 4, 2015
Phyllis M.
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The arrangement delivered to Me
April 4, 2015

The arrangement delivered to Me. McKee did not resemble your promotional depiction at all!

Date of experience: April 4, 2015
Gerald U.
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April 4, 2015

Date of experience: April 4, 2015
Diane I.
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What I ordered didn't look anything like what was received by my family. I was very disappointed and called customer service after getting a picture of what my family received. Customer service was very apologetic and offered me a discount and a gift card. I will do business with them again because of the great customer service.

Date of experience: April 4, 2015
ralph b.
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Excellent site to navigate
April 4, 2015

Excellent site to navigate. Quick and easy!

Date of experience: April 4, 2015
Angela b.
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April 4, 2015

Date of experience: April 4, 2015
stevie D.
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Yes!
April 4, 2015

Yes! Very good! Hope they get to her ok! :) Some other site!, couldn't deliver untill 7th April? Well done:)
A Beaut bunch of FLowers were delivered, the very next! Day:)
Good Job! To all :)

Date of experience: April 4, 2015
Audrey K.
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April 4, 2015

Date of experience: April 4, 2015