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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Always very satisfied with your service
Nice selection
I paid to have it delivered in the morning. It didn't come until 4:00 p.m. when my wife was no longer home. It doesn't look like the online picture.
Good very easy
Great website - very user friendly and excellent selection of products.
Loved it! The flowers got there on time! But when I called to confirm delivery time the customer service representative made me feel bad when I didn't hear him ask me how my day was, because the line had some interference. When I said 'what?', he replied, 'oh I'm doing well also' in a sarcastic tone. I felt like he was insinuating that I was rude. And I wasn't trying to be rude at all. I just could not hear him. That was the only bad part of my experience. Even after I apologized and asked him how he was doing as well, the rep still seemed to be annoyed at the 'rude customer.' Oh well.
The arrangement was beautiful, but was not the color scheme I originally picked. I picked the arrangement with blue flowers (not purple) for a reason. The loved was a Veteran of war.
Delivery at 5pm? Come on bro
Free delivery is the key. I was disappointed in the size of my flower arrangement. I ordered the "premium", what I expected to be large and it was just okay.
Was late which was bad because of the recipients work schedule... Paid for gaurenteed delivery so upsetting when it arrived late... CSR did refund and was polite but it was still late...
I ordered flowers for an individuals birthday to be delivered the next day, I ordered before noon the prior day to have delivered the next day. They were being delivered to a business so delivery time was between 9-5, which was fine with me. To find out that night around 5:30 the arrangement had not been delivered, I was furious and called customer service around 6pm. They had put me on hold to confirm with the florist about the delivery and customer service came back on the phone and said the delivery was made around noon that day. THIS WAS A LIE! This business is a small business and if the delivery was made, someone would have known. The next day I contacted customer service and they indicated that the delivery was made around 1:30, which is another lie cause people are at the front doors to greet customers. So customer service called the florist and the delivery was finally made and the arrangement was absolutely HORRIBLE! This arrangement looked like it was thrown together for delivery. I called customer service again and there has been an email trail from the original order date until today and I was told there would be another delivery made to apologize to my recipient, which has not yet happened again. PLEASE PLEASE READ THIS AND DO NOT ORDER FROM THEM, THEY TRIED TO GIVE ME A $20 GIFT CARD, BUT IT IS GOING IN THE TRASH. POOR CUSTOMER SERVICE FROM THE FLORIST AND THE COMPANY... COMPLETELY DISAPPOINTED!
The Recipient of this Sympathy Basket sent the following message: "The basket of green plants and orchids is BEAUTIFUL. Thank you for thinking of me at this time. How thoughtful: How generous.
I love how easy your site is and the arrangements available are great and at a wonderful price.
Fast & Easy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members