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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Jacob L.
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April 13, 2015

Date of experience: April 12, 2015
Joan U.
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The arrangement was smaller than I expected
April 13, 2015

The arrangement was smaller than I expected.

Date of experience: April 12, 2015
Connie M.
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April 13, 2015

Date of experience: April 12, 2015
linda U.
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Thankyou for providing this service I think its wonderful.

Date of experience: April 12, 2015
Cynthia L.
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April 13, 2015

Date of experience: April 12, 2015
justin W.
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Fabulous service speedy delivery and reasonable priced.

Date of experience: April 12, 2015
Dorothy D.
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April 13, 2015

Date of experience: April 12, 2015
Christine N.
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I ordered flowers before and they were beautiful. They arrived on time and were better flowers then through any other flower site. The best for last minute flowers.

Date of experience: April 12, 2015
T E.
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Overall I was satisfied with my order although I found the site somewhat confusing. I received this email and had ordered the flowers for someone else so had no idea if they had been delivered or not so I had to call to find out why this was sent asking if delivered or not. Also I would have preferred a picture showing exactly how the order would look as I still have no idea if the arrangement was nice or not. But except for these two things, I was satisfied and very impressed with the representatives I spoke with on the phone.

Date of experience: April 12, 2015
Peter H.
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Good web site, easy to use, lets ee wha the roses are like:-)
Thank you
The roses were beautiful, although I was looking for orange/red roses
The timing was perfect
I am not sure the premium price was value for money
A dozen roses is what it is and if the premium price got added greenary then probably not better value for money.
But overall the ability to getthem there on time was critical, and you achieved that.
Thanks

Date of experience: April 12, 2015
Bethany A.
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Quick and easy, just expensive for the delivery.

Date of experience: April 12, 2015
Yvonne L.
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The flowers looked just like the picture, they arrived on time and I am very satisfied.

Date of experience: April 12, 2015
Mellissa H.
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I had ordered the Zen flower arrangement for my mother's birthday... she didn't receive the product that I ordered. The arrangement was in a black round vase not the onyx square dish, with artificial greenery. It was pretty but not what I had ordered. I had to contact your customer service via email because it was not delivered by 11:05 and since my Mother is elderly, I wanted to be sure that she would be available to answer the door...not at the doctor's office, etc. The flower was delivered at 11:50 A.M. which I did appreciate,but when she took it from the delivery person, water poured out of the container...If she had not known that the flower was from me, she wouldn't have been able to read the message due to spelling. What I had wanted to be a pleasant surprise backfired on me...I guess I will have to look for a florist in her area, I live 3 states away from her which is a little inconvenient for me. Oh well, live and learn.

Date of experience: April 12, 2015
FAITH Q.
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Good site and reasonable prices and can really help you out last minute

Date of experience: April 12, 2015
Jose v.
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April 12, 2015

Date of experience: April 12, 2015
chris E.
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Good so far
April 12, 2015

Good so far. Hopefully they deliver soon

Date of experience: April 12, 2015
Carol S.
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April 12, 2015

Date of experience: April 12, 2015
Mishawna J.
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Smooth and easy to negotiate!
April 12, 2015

Smooth and easy to negotiate! Hopefully the delivery goes just as well!
Delivery came in timely manner! Thank you!

Date of experience: April 12, 2015
Andrea L.
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Never heard from you that it was delivered and received. This is important because I worry until I hear that the order is there.
The company needs to let us know.

Date of experience: April 12, 2015
Andrea F.
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The flowers was delivered to the front office without me or reciver being notified. Extra was paid for a before 12pm delivery... Was not recived until after 2 because of a call I had to make to find them.

Date of experience: April 12, 2015