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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Joyce W.
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Very easy to order
April 15, 2015

Very easy to order. Good quality flowers and at a fair price. Quick delivery. Very satisfied!
Thank you

Date of experience: April 15, 2015
Tiffany H.
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April 15, 2015

Date of experience: April 15, 2015
Bonita M.
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April 15, 2015

Date of experience: April 15, 2015
Abby J.
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April 15, 2015

Date of experience: April 15, 2015
naomi A.
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I picked the arrangement specifically for the vase pictured. The florist substituted a boring, clear glass vase. The picture my friend showed me showed a very messy arrangement I could've done myself with only some of the flowers pictured.

Very upsetting.

Customer service gal refunded the cost of the boring vase and sent me a $10 credit, but I'm only going to use it on something I don't care about b/c this experience put me off the entire notion of ordering flowers on-line. I lucked out that my friend texted me a thank you pic so I got to see the final product. Who knows how many other times I've ordered flowers and they were not at all as pictured?

Date of experience: April 15, 2015
Terri M.
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April 15, 2015

Date of experience: April 15, 2015
Amanda R.
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You guys were the cheapest!
April 15, 2015

You guys were the cheapest!

It would've been nice to have a "Special Instructions" section

Date of experience: April 15, 2015
Ken D.
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Photos in promotion appeared to show more and fuller flowers

Date of experience: April 15, 2015
Corey Z.
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Awesome experience but lets see how quick they arrive

Date of experience: April 15, 2015
Josie D.
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They were delivered an hour late and the flower did not look like the picture they lilys were small and wilted. Very disappointed for the price I paid!

Date of experience: April 15, 2015
Heather H.
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The flowers that were sent to her were something that looked like was picked from a backyard. I will not buy from your site ever again

Date of experience: April 15, 2015
Cristina B.
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April 15, 2015

Date of experience: April 15, 2015
Laura L.
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April 15, 2015

Date of experience: April 15, 2015
Karolina C.
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Absolutely stunning flowers!
April 15, 2015

Absolutely stunning flowers! I was amazed at how beautifully the florist arranged the flowers, the overall appearance as well as the selection! I will definitely be coming back to order more!

Date of experience: April 15, 2015
Diane N.
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The recipient has not received the order yet, so I can't speak for the quality. However, the web site was easy to use and the descriptions were helpful.

Date of experience: April 15, 2015
Carita I.
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I was promised same day delivery which I pad for however that did not happen. I called the following day and the delivery happened that day late in the afternoon! I got a refund on the delivery charge, an upgrade on the flower arrangement and a $10 gift card for next shopping.
My friend who got the flowers said they were beautiful but 1 day late.

Date of experience: April 15, 2015
Mike D.
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Very easy and fast, thank you
April 15, 2015

Very easy and fast, thank you

Date of experience: April 15, 2015
Kathy D.
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Easy to navigate website
April 15, 2015

Easy to navigate website. Hoping the quality is as good as the picture!
Flowers arrived exactly as pictured on the website. Georgous!

Date of experience: April 15, 2015
Billie G.
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Love the site use it when ever I send flowers
April 15, 2015

Love the site use it when ever I send flowers

Date of experience: April 15, 2015
Mette O.
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April 15, 2015

Date of experience: April 15, 2015